Sales Operations Analyst

Sales Operations Analyst Location: Chennai (In-office) Department: Revenue Operations Company Overview: saasgenie specializes in maximizing the value of SaaS products for our customers, ensuring they derive the best possible benefits from their investments. We are committed to being the premier partner for SaaS companies, dedicated to unlocking the full potential of their products for their customers. Our ethos, “faster, better, and smarter”, reflects our commitment to excellence and faster time to value championing agility, and fostering innovation. We deliver intelligent solutions that empower our customers to meet their business objectives efficiently. As a dynamic startup, saasgenie actively crafts the future, embracing challenges with unique strategies and creative thinking. Embark on our journey to enhance SaaS product deployment and adoption, steering the industry towards new horizons. Profile Overview: We’re hiring a Sales Ops (Sales Tech) role to strengthen the systems. You’ll be in charge of the tools, workflows, and processes that help our sales team move faster and close better. That means building workflows, automating repetitive tasks, managing access, and making sure everything works smoothly across the funnel. You’ll work directly with Sales, RevOps, and Growth to keep things clean, efficient, and aligned. This role is for someone who spots what’s broken, fixes it without drama, and keeps improving the engine week after week. You think in systems, care about clean data, and want to free up sales reps to focus on selling. Key Responsibilities • Own our CRM (HubSpot and Salesforce) including workflows, field logic, automations, lead routing, access controls, and hygiene • Manage the broader sales tech stack including Gong, RevenueHero, PandaDoc, and other sales tools. • Design and implement scalable workflows and automations across the sales funnel to improve win rates and rep efficiency • Work closely with Outbound Ops, and Marketing Ops to align systems, share knowledge, and streamline handoffs. • Lead tool evaluations, run POCs, and experiment with automation to improve key stages of the deal cycle. • Drive onboarding, documentation, and training new tools and processes, ensuring adoption and ease of use. • Set up structured feedback loops with sales pods to surface issues, prioritise improvements, and troubleshoot friction. • Monitor tool usage, track performance, and proactively recommend fixes or enhancements to the stack Requirements • 3 to 7 years of experience in Sales Ops, RevOps, or similar roles. • Comfortable working with CRMs like HubSpot or Salesforce and setting up workflows, automations, and managing access. • Hands-on experience on Gong, RevenueHero, and PandaDoc or similar tools • You think of systems, spot messy processes, and enjoy simplifying them. • You care about clean data and clear documentation • You’re curious about automation and always looking for ways to help sellers focus on high-impact work • You take ownership, move fast, and communicate clearly with sales reps, leadership, and cross-functional teams. Why Join Us? At saasgenie, you become part of a vibrant team where your contributions are valued immensely and directly fuel our collective success. Our culture thrives on integrity, trust, respect, and collaboration. Here, flexibility, quick learning, and an achiever mindset are celebrated, and every individual is empowered to excel. We ensure your well-being is always at the forefront. saasgenie provides an ecosystem where you can make a real impact and grow both personally and professionally. Ready to make a difference in a dynamic environment? Saasgenie welcomes you. How to Apply: Please send your resume, cover letter, and any relevant work samples to hiring@saasgenie.ai. In your cover letter, explain why you are a great fit for this role and how your experience aligns with our company's mission and values.