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BPO Chat Process Associate

2 weeks ago

Delhi NCR, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Roles and Responsibility

  • Handle customer inquiries and resolve issues through chat.
  • Provide exceptional customer service and ensure satisfaction.
  • Work effectively in a team to achieve goals.
  • Maintain accurate records of customer interactions.
  • Stay updated with process changes and updates.
  • Collaborate with other teams to improve processes.

Job Requirements

  • Excellent communication and problem-solving skills.
  • Ability to work in a dynamic and changing environment.
  • Strong analytical and critical thinking skills.
  • Proficient in using computer systems and software applications.
  • Ability to adapt to new processes and procedures.
  • Strong attention to detail and organizational skills.

Additional Info

The company offers great perks and career growth opportunities.