Hiring For Process associate Kolkata Freshers

1 week ago

Delhi Gurugram NCR, India Epic Consultancy Full time ₹ 25,000 - ₹ 30,000 per year

BPO Hiring Alert | Graduate Freshers Welcome

Are you a recent graduate looking to launch your career in a professional, fast-paced environment? Join our growing BPO team and start your journey toward a rewarding future

Position: Customer Support Associate (Voice/Non-Voice)

Location: Kolkata

Shift: Day/Night/Rotational (based on process)

Eligibility: Graduate in any stream

Experience: Freshers welcome

Salary - 25k -30K

Job Responsibilities:

  • Handle customer queries via call, email, or chat (voice/non-voice/blended)
  • Provide accurate information and timely resolutions
  • Maintain service quality and customer satisfaction
  • Follow standard operating procedures and update records accordingly

Requirements:

  • Good English communication skills (written and verbal)
  • Basic computer and typing skills
  • Positive attitude and customer-first approach
  • Willingness to work in a team and in shifts
  • Immediate joiners preferred

What We Offer:

  • Fixed salary + performance-based incentives
  • 5-day working US rotational basis
  • Friendly work environment
  • Paid training and career growth opportunities
  • International work exposure (for international processes)

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