QC & Training Manager

Date: Sep 24, 2025

Location: Vile Parle - Office

Company: Sun Pharma Laboratories Ltd

Job Title:

Quality Compliant and Training Manager (Clinical Trials)

Business Unit:

Clinical Research

Location:

Mumbai

At Sun Pharma, we commit to helping you "Create your own sunshine"— by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community.

Are You Ready to Create Your Own Sunshine?

As you enter the Sun Pharma world, you'll find yourself becoming 'Better every day' through continuous progress. Exhibit self-drive as you 'Take charge' and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we 'Thrive together' and support each other's journeys."

Key responsibilities:

This role will be responsible for oversight on end-to-end clinical trial activities from quality perspective. This role will be accountable for Quality Compliance (QC) activities of Clinical Trial Medical Science team and Operations team, Clinical Trial Supply Management (CTSM) team, and Clinical Data Management team by way of Review of all study related activities, processes, procedures and adherence to applicable regulations and guidelines to ensure 24x7 Inspection/audit readiness.

This role will be responsible for establishing the procedures and trainings of teams which ensure protection of human subjects from research risk, reliability/Integrity of the data, and thereby assures internal consistency and Quality Compliance measures.

Systems and Processes:

• Develop, implement and maintain a Quality Management System (QMS) for clinical trial team in consultation with Head Quality Compliance & Training and ensure oversight on team on quality aspect as per defined SOPs and applicable regulations.
• Implement and oversee the Quality Compliance procedures/processes/systems for clinical trials managed by the Medical science and Clinical Operations department.
• To assist in designing a process to write, review and approve the risk assessments for new trials and for ongoing projects and working closely with Project Managers and Operation Head as needed.
• To ensure a process in place to provide assurance on review of all study documentation for accuracy, consistency and completeness.
• Ensure effective systems and processes in place to maintain consistency and quality compliance parameters in medical science, operations, data management and drug depot for end-to-end activities of each function as per applicable regulatory requirements.
• Work with Clinical Research QC team, Medical Science team, Clinical Operations team, Clinical Data Management team and Study Management team to create and implement study specific QC plans that outline the scope of Quality Compliance procedures to be followed during clinical trials, ensuring QC processes are in alignment with SOPs and study protocols.
• Ensure completeness of training of study team on SOPs and job specific training as per role and responsibilities. Ensure periodic review of training files for all study team.
• Assess and identify the training requirement of study team and ensure completion of training.
• Well versed with electronic systems used in Clinical Trial operations, Data Management and Project Management which includes project specific deliverables tracking and important milestone related alarms, protocol compliance tracking, deviations tracking and electronic systems used for managing Trial Master File (TMF) and Drug accountability.
• Assist in developing system/process to work with the clinical trial team to schedule pre-execution and post-execution QC activities to ensure that all requirements of the QC plans are planned as required and executed.
• Plan, design, and update process and systems for clinical trial activities like development and utilization of QC assessment parameters and other QC tools designed to document/track the QC review process for clinical research activities in line with recent regulatory requirement.
• Ensure Quality Management System at Medical Science, Data Management team, Operation team to ensure the department is ready for audit/inspection 24x7.
• Ensure periodic review of Vendors and renewals as per applicable policies & procedures.
• Identify and recommend process improvement initiatives where required.
• Create and evaluate metrics to assess performance and implement plans for course correction.

Activities:

• Should be effective team player who can work closely with different study teams and collaborate well with team members to achieve defined QC targets.
• Develop and implement a risk-based and flexible approach to Quality Compliance (QC) within the function, which will ensure that trial participants and data are safeguarded in compliance with applicable regulatory requirements and best practices.
• Identify and decide team members job specific SOP training requirements in view of their role and maintain oversight of training to ensure all team members are trained on each SOP as required.
• Preparation of SOPs related to QC function and support in review of SOPs specific to Medical science, Clinical team and Data Management team.
• Quality review of the clinical trial medical science related activities like Synopsis, Protocol, Clinical Study Report (CSR) and appendices, and SOPs in line with ICH GCP requirement, Indian and global regulatory requirement.
• Quality review of the clinical trial operation related activities, related tools, plans and documentation like site feasibility, site selection visit, site initiation, Ethic committee documentation, monitoring site specific reports, Site Documents, logs and close out activities in line with ICH GCP requirement, Indian and global regulatory requirement.
• Ensure Quality review of SOPs and oversight on quality parameters specific to Clinical Trial Supply Management (CTSM) and other activities like receipt, handling of study sample, labelling, storage, temperature monitoring systems and distribution to trial sites.
• Final QC review of study close out activities including returned goods reconciliation, inventory destruction processing and archiving of documents.
• Review and communication of QC findings to respective department in stipulated timelines.
• Arrange monthly meeting or meetings as and when required depending on criticality of the issues with concerned team to discuss and communicate the findings from QC reviews to the internal stakeholders via QC summaries, reports as required.
• Maintain the repository of QC findings as per the department and specific function and present the trend analysis, training requirement and action plan with timelines to Head Medical Affairs and clinical for course correction on quarterly basis.
• Ensure training of SOPs, on job training and reviewing training files on regular basis.
• QC review and Support in preparation of clinical study manuals/documents/Plan such as the IMP handling manual, Study plans.
• Ensure record maintenance for all activities for traceability in line with regulatory requirement.

Job Requirements

Educational Qualification

B Pharma

M Pharma/PG Diploma in Clinical Research

Experience

5 years experience in a CRO/Pharma/Biotech organization in Quality department with experience of Quality activities in Clinical Research department.

• Strong eye for detail and ability to spot inconsistencies a must and good conflict management skills.
• Must have experience in handling audits & inspections of DCGI, US FDA.
• Thorough knowledge of recent GCP guidelines, ICMR guidelines, Drugs and Cosmetic Act regulations and other applicable regulations pertaining to clinical trials.
• Experience of working in matrix business environments preferred.
• Strong track record of success as demonstrated through annual performance ratings and/or professional accomplishments and awards.
• Quality oriented mindset and skill set.
• Experience in auditing processes and procedures, including the development of plans for corrective and preventive action (CAPA).
• In-depth working knowledge of clinical trial regulations, good clinical practice (GCP) guidelines and other frameworks, and their implications for clinical research.
• Proactive approach to reviewing, updating and improving processes based on current knowledge of the regulatory requirements.
• Have strong analytical and problem-solving skills and the ability to present solutions.
• Able to work under pressure and prioritize workload effectively, able to ensure timely completion of tasks to high quality in a matrix organization.
• Eye for details, Sense of urgency & desire to excel.
• Proficiency with Excel or other quality management systems/ tools.
• Result oriented and performance driven.
• Excellent interpersonal & communication skills to effectively interact with a broad range of audience.

Your Success Matters to Us

At Sun Pharma, your success and well-being are our top priorities We provide robust benefits and opportunities to foster personal and professional growth. Join us at Sun Pharma, where every day is an opportunity to grow, collaborate, and make a lasting impact. Let's create a brighter future together

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of incumbent(s).