Senior Group Manager

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

- Responsible for negotiating, structuring, and/or administrating contractual documents that establish business relationships with vendors, customers, and/or partners

- Pricing of global BPO Opportunities for outsourcing deals & Responding to RFI /RFPs.

- Works with sales and service teams as well as the legal department to structure contracts.

- Analyzes contracts to ensure compliance with company policy and other requirements.

- Work with teams to prepare, track and coordinate the commercial aspects and financial strategy of medium to highly complex deals. Take accountability for mentoring and coaching more junior members of commercial team to support the overall competence development of the team.

Required Experience:

- Demonstrable experience working in the field in a similar role within a global BPO/BPM/IT services organization

- Proven experience working with pricing assumptions and developing pricing models

- Demonstrated experience in deal structuring, pricing review, and negotiation experience

Key Roles and Responsibilities:

- Prepare the commercial parts of sales proposals for submission to clients.

- Provide recommendations and review the pricing and costing of deals to ensure maximum benefit and minimum risk to organization.

- Build and compile pricing models for specific proposals and provide input into the development of standardized pricing models.

- Provide a commercial summary, benefits, internal margin sharing, financial options and assumptions to be consolidated into the client's template.

- Present key pricing assumptions and risks for sign-off at relevant levels, in line with the authority matrix.

- Engages with and leverages off relationships between organization and vendors and/or subcontractors and strategic alliances, including the Legal Team during the conception, construction, and review of client proposals, soliciting information, and escalating queries.

- Ensure that deal profitability is not eroded over time by calculating the long-term profit of deals, evaluating and concluding on foreign currency issues and the impacts of these both financially and contractually.

- Incorporate organization terms and conditions into the structure of client financing models and master services agreements.

- Ensure deal profitability by investigating taxation, inflationary movements cost of living issues, etc.

- Provide support to relevant team by assisting with the maintenance of vendor warranties to ensure inclusion in the construction of deals.

- Lead or participate in the negotiation of deals with clients by interpreting information and providing advice on the commercial viability of the opportunity.

- Mitigate risks in terms of the calculation and payment of penalties, contract termination, building agreements, limitation of liability, and non-solicitation for bids and/or deals and provide feedback to the key stakeholders regarding these.

- Provide input to process/business requirements development.

Knowledge, Skills, and Attributes:

- Good understanding of the local operating, commercial and general business conditions

- Well-developed negotiation skills

- Lateral thinking ability

- Excellent attention to detail and organizational skills

- Good business and commercial acumen coupled with an analytical mind.

- Ability to work under pressure without compromising quality and accuracy

- Solid team skills, particularly engaging with the team to continuously develop own expertise

- Good communication skills, especially related to facilitation, documentation, and reporting

- Good Microsoft Office skills (Excel/Word/PowerPoint)

- Highly numerate and display high levels of integrity

CA, MBA - Finance