Reservations Supervisor

7 days ago


Delhi, Delhi, India Naukri Hospitality Jobs Full time ₹ 2,00,000 - ₹ 6,00,000 per year

We are looking for a highly skilled and experienced Reservations Supervisor to join our team. The ideal candidate will have a strong background in hospitality and excellent customer service skills.

Roles and Responsibility

  • Supervise and coordinate reservations staff activities to ensure efficient operations.
  • Develop and implement effective reservation strategies to enhance customer satisfaction.
  • Manage and resolve customer complaints professionally and courteously.
  • Collaborate with other departments to achieve business objectives.
  • Analyze and report on reservation performance metrics to identify areas for improvement.
  • Train and mentor new hires to improve their skills and knowledge.

Job Requirements

  • Proven experience in hospitality, preferably in a supervisory role.
  • Strong knowledge of reservation systems and procedures.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Strong attention to detail and ability to maintain accurate records.
  • Familiarity with hotel management software and technology.


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