Cluster Head

2 days ago

Mumbai, Maharashtra, India ACME SERVICES PRIVATE LIMITED Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Sales Planning and Strategy:

  • Creates and recommends a sales strategy for achievement of assigned sales targets e.g launch plan for new project, achieving QuarterlyYearly Targets, etc.
  • Assigns sales targets to team
  • Tracks the Sales Inventory (through Far vision )
  • Interacts with customers for sales closure and final negotiations
  • Establishes relationship and tie ups with banks for loan disbursement , interest rates and leads

Market Research:

  • Identifies external agencies to conduct market research for a prospective deal, assess market potential
  • Reviews survey methodology
  • Coordinates with external MR agency to conduct
  • Macro level market research, SWOT analysis, prevailing prices, competition projects
  • Micro level research covering consumer study, consumer profiling , focus group discussions
  • Validates research reports given by BD and provides regional inputs

Channel Partner Network corporate sales set up and management:

  • Defines process and guidelines for creation and management of channel partner corporate sales
  • Shortlists potential channel partner according to company criteria
  • Communicates company terms and conditions
  • Monitors channel partners for lead generation and conversion
  • Supports Channel Partners for post sales customer service

Lead Generation

  • Plans with team members to generate and manage leads
  • Monitors lead assignment, categorization and lead management as per guidelines
  • Ensures updating of leads database on Google docs

Customer Relationship Management

  • Addresses escalated customer related issues - complains, queries
  • Forwards customer complaints to relevant functions and follow up for resolution

Process Improvement & Adherence

  • Identifies processes/procedures in own work area that need improvement
  • Recommends process improvement ideas to streamline efficiency/costs/productivity
  • Undertakes process improvement activities in own work area
  • Complies with company defined guidelines and processes
  • Adheres to project timelines

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