International/Domestic Customer Support Executive

1 week ago

Gurgaon, Haryana, India Policybazaar Full time ₹ 2,40,000 - ₹ 4,80,000 per year

**ONLY IMMEDIATE JOINERS APPLY**

Contact Person- HR Ayush- WhatsApp your resume to ||

Job Location - Gurgaon Sec-44, Haryana

Salary - 2.5 LPA to 4 LPA + Incentives + GMC

About Policybazaar

Policybazaar Policy bazaar insurance aggregator that allows customers to compare, buy, and manage insurance policies from top insurers across the country. We are on a mission to simplify insurance for millions of customers by providing them with transparent, unbiased, and easy-to-understand information.

Required Skills:

Strong communication skills in Hindi and English.

Ability to handle high call volumes and work under pressure.

Key Responsibilities:

  • Handle inbound and outbound calls to address customer queries and concerns.
  • Provide accurate information regarding insurance policies, premium calculations, and policy status.
  • Escalate unresolved queries to the appropriate internal teams and ensure timely follow-up.
  • Maintain customer records by updating information in the CRM system.
  • Ensure customer satisfaction through professional communication and problem-solving.
  • Meet daily, weekly, and monthly targets set by the team lead.

Interview Process:

First Round: Telephonic

Final Round: In-office interview (Gurugram)

Why Join Us?

Competitive salary with attractive incentives.

Fast-paced and energetic work environment.

Opportunities for career growth and skill development.

Work with India's leading insurance aggregator.

Interested candidates can share their resume on Whatsapp no

Regards,

Ayush

Hiring Team Policy bazaar

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