Ticketing Executive

4 days ago

Gurgaon, Haryana, India Blueberry Group - Believe | Inspire | Value Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Company Description

Blueberry Group, founded in 2013, has established itself as a leading expert in Africa, Asia, and the Middle East. Specializing in industries such as Travel and Tour Services, E-Commerce, Electronics, Home Appliances, and Fashion, the group provides innovative services and exciting travel opportunities to clients from over 30 countries worldwide. With more than 10,000 clients in 20 countries, Blueberry Group is committed to continuous innovation and excellence in client service.

Role Description

Ticketing Executive will be responsible to ticket reservations, processes bookings, and provides customer support for ticketing-related inquiries. The role involves maintaining accurate booking records, processing payments, and ensuring excellent customer service.

Requirements:

* Must have Good Verbal and Written Communication Skills.

* Comfortable with Night Shifts and willing to relocate to Jaipur.

* Knowledge or experience related to GDS Softwares such as Amadeus, Sabre and Galileo is a plus.

Key Responsibilities:

* Manage customer ticket bookings via phone and emails.

* Assist with ticket changes, cancellations, and refund requests.

* Maintain accurate records in the ticketing system.

* Process payments securely and efficiently.

  • * Collaborate with partners to confirm availability and resolve issues.

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