Client Relationship Manager

2 days ago

Jalandhar, Punjab, India Roschcrete Technologies Pvt Ltd Full time ₹ 2,40,000 - ₹ 4,80,000 per year

Client Relationship Manager

  • Job Description: We are looking for a dedicated and personable Client Relationship Manager to nurture long-term relationships with our clients. The ideal candidate will serve as a key link between the company and its clients, ensuring smooth communication, exceptional service delivery, and continuous client satisfaction. This role requires strong interpersonal skills, strategic thinking, and a proactive approach to client engagement.

  • Job Responsibilities:

1.Client Relationship Management

a)Serve as the primary point of contact for all client communications and queries.

b)Build and maintain strong, trust-based relationships with new and existing clients.

c)Understand client goals, challenges, and expectations to provide effective solutions.

d)Conduct regular follow-ups and feedback sessions to ensure satisfaction and retention.

2.Project Coordination & Support

a)Collaborate with internal teams (design, technical, operations, and accounts) to ensure project alignment and timely delivery.

b)Track project milestones, deliverables, and updates, keeping clients informed at every stage.

c)Ensure all client requirements are accurately documented and executed.

d)Assist in managing timelines, approvals, and escalations efficiently.

3.Business Growth & Strategy

a)Identify opportunities for upselling, cross-selling, and business expansion within existing client accounts.

b)Contribute to developing client engagement strategies that strengthen long-term partnerships.

c)Support management in client presentations, proposals, and negotiations.

d)Maintain and update the client database using CRM tools for reporting and performance tracking.

4.Performance Monitoring & Reporting

a)Prepare periodic reports summarizing client interactions, project status, and satisfaction levels.

b)Analyze feedback and suggest improvements to enhance service quality.

c)Monitor client account performance and identify areas for optimization.

  • Job Requirements:

1.Excellent verbal and written communication skills.

2.Strong interpersonal and relationship-building abilities.

3.Ability to multitask and manage multiple client accounts simultaneously.

4.Strategic and analytical mindset with attention to detail.

5.Proficiency in MS Office Suite and CRM software.

6.Bachelor's degree in Business Administration, Marketing, Communications, or a related field.

7.2–5 years of experience in client relationship management, customer success, or business development.

8.Prior experience in the architecture, construction, or design industry will be a plus.

Job Type: Full-time

Pay: ₹20, ₹40,000.00 per month

Work Location: In person

  • Relationship Manager

    11 hours ago

    Jalandhar, Punjab, India Kotak Mahindra Bank Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    DescriptionJOB ROLE : - Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets. - Ensures high levels of customer service orientation and application of bank policy. - Cross sells existing bank products to customers. - Informs customers of new products or product enhancements to further expand the...

  • Relationship Manager

    2 weeks ago

    Jalandhar, Punjab, India Liberty General Insurance Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Relationship Manager located in Jalandhar.QualificationsBasic Understanding of Insurance Products and ServicesAbility to Work Independently and as Part of a TeamBachelor's degree in Business, Finance, or related fieldPrevious Experience in the Insurance Industry is a Plus

  • Relationship Manager

    3 days ago

    Jalandhar, Punjab, India ICICI Lombard Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Greetings from ICICI Lombard General Insurance Co. Ltd.ICICI Lombard is the leading private general insurance company in the country. The Company offers a comprehensive and well-diversified range of products through multiple distribution channels, including motor, health, crop, fire, personal accident, marine, engineering, and liability insurance. With a...

  • Customer Relationship Manager

    3 days ago

    Jalandhar, Punjab, India KOSMO TATA VEHICLES PVT LTD Full time ₹ 54,00,000 per year

    Required Customer Relationship Manager at Kosmo TataWalkin interview at Kosmo Tata Motors GT Road Near DPS Paragpur jalandharTime : 11am to 3pmJob Type: Full-timePay: ₹20, ₹45,000.00 per monthBenefits:Provident FundWork Location: In person

  • Customer Relationship Manager

    2 weeks ago

    Jalandhar, Punjab, India IFH Full time ₹ 2,16,000 - ₹ 3,00,000 per year

    CAREER OPPORTUNITY1. Job Role – Customer Relationship Manager (CRM)2. Qualification – Any3. Experience Needed – Fresher/ Experienced4. Salary – Rs 18,000 – Rs 25,000 per month5. Locations – Jalandhar, Punjab6. Job Type – Full Time7. Job Nature – Work from OfficePosition OverviewThe post holder will be engaging with MIS Management/ Customer...

  • Client Acquisition Specialist

    4 days ago

    Jalandhar, Punjab, India Trust Hire Solutions Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    About the Opportunity: We're hiring Client Acquisition Specialists for one of our international clients — an exciting opportunity for ambitious professionals to join a vibrant global sales team right here in Jalandhar.What You'll Do:Engage with UK-based clients through outbound callsIdentify opportunities, pitch tailored solutions, and close deals...

  • Client Acquisition Specialist

    7 hours ago

    Jalandhar, Punjab, India Trust Hire Solutions Full time ₹ 3,00,000 - ₹ 12,00,000 per year

    Tired of waiting to afford your dream car or upgrade your iPhone every year?Here's your chance to make it happen — with your own hard-earned success. We're hiring Client Acquisition Specialists for one of our leading international clients, and we're looking for ambitious individuals who are ready to take control of their earnings, career, and future.What...

  • Territory Manager

    4 days ago

    Jalandhar, Punjab, India Safexpress Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job descriptionJob Opening: Territory Manager (Jalandhar)Position: Territory ManagerDepartment: Business Development Management (BDM)Reports To: Area ManagerCTC: LPA + Fuel Reimbursement + Medical InsuranceRole Overview:We are seeking a motivated Territory Manager to drive sales, manage client relationships, and ensure smooth business operations in our...

  • Customer Relationship Executive

    11 hours ago

    Jalandhar, Punjab, India Anand Sports Industries Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Key Responsibilities• Handle inbound and outbound calls, emails, and messages with customers.• Manage order follow-ups, payment collections, and customer feedback.• Provide after-sales support and ensure timely resolution of customer issues.• Assist in sales generation by maintaining relationships with existing customers and converting leads.•...

  • Branch Manager/ Senior Manager

    2 weeks ago

    Jalandhar, Punjab, India IFH Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    We are looking for an Branch Manager from Immigration SectorThis is a full-time on-site role for a Branch Manager in Jalandhar. The Branch Manager will be responsible for managing the day-to-day operations of the branch, building strong relationships with clients, and overseeing a team of consultants. The Branch Manager will also be responsible for...