Customer Support Executive

7 days ago

Chennai, Tamil Nadu, India Omega Healthcare Management Services Full time ₹ 4,00,000 - ₹ 6,00,000 per year

We are hiring for the role of
Customer Support Executive (Voice Process).


Interview Location:
Ground Floor, Tower 1A, RMZ Millenia Business Park 1 143, Dr. MGR Road, Kandanchavadi, Chennai 600096


Interview Time:
10:00 AM 5:00 PM
Shift:
Night Shift (6:30 PM – 3:30 AM)
Contact:
Sowmya – Only WhatsApp, Share your Resume as Customer Support)

⸻

Job Role:

• Make follow-up calls to insurance companies regarding pending claims.

⸻

Key Responsibilities:

• Handle inbound and outbound customer calls, emails, and chats in a professional manner.
• Provide accurate information about products, services, and policies.
• Resolve customer complaints and escalate complex issues to the appropriate team when necessary.
• Maintain records of customer interactions, feedback, and resolutions.
• Ensure customer satisfaction by following up on queries and providing timely updates.
• Collaborate with internal teams to resolve technical or service-related issues.
• Meet individual and team performance metrics (response time, resolution rate, customer satisfaction, etc.).

⸻

Required Skills & Qualifications:

• Bachelor's degree or equivalent (preferred, not mandatory).
• 0–2 years of experience in customer support / call center / client servicing (with proper documents).
• Excellent verbal and written communication skills.
• Strong problem-solving and active listening abilities.
• Ability to remain calm, empathetic, and professional under pressure.
• Basic computer knowledge and familiarity with CRM tools is an advantage.

⸻

Key Competencies:

• Customer-first mindset
• Positive attitude and patience
• Time management and multitasking skills
• Team player with accountability

⸻

Perks & Benefits:

• Fixed night shift (Monday–Friday)
• Cab facility (Pick-up & Drop)
• Attractive salary + incentives
• Excellent learning and growth platform for freshers
• Supportive and collaborative work environment
• Training and development programs

Regards

Omega HR Team

  • Customer support executive

    7 days ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 1,33,000 per year

    Job Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 10:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Job Description:We are seeking immediate joiners for our CM Helpline process. As a Customer Support...

  • Customer support

    5 days ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 11,300 - ₹ 13,300 per year

    Job Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 6:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Address: 269Q+4X9, Government Data Centre Rd, Surya Nagar, Kotturpuram, Chennai, Tamil Nadu 600085Link: Job...

  • Customer support

    6 days ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 18,000 per year

    *Job Title:* Voice Process Executive*Company:* ICCS (for Netmeds)*Location:* Royapettah, Express Avenue Mall, 7th Gate, 7th Floor*Job Description:*We are seeking a highly motivated and experienced Voice Process Executive to join our team at ICCS for Netmeds. As a Voice Process Executive, you will be responsible for handling customer interactions via phone,...

  • Customer support

    7 days ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 11,000 - ₹ 1,32,000 per year

    Job Description Customer Support ExecutiveCompany: ICCS (Client: Tamil Nadu Electricity Board TNEB)Location: Minnagam Building, Mount Road, ChennaiLanguage Requirement: Tamil (Fluency Mandatory)EligibilityQualification: Any Degree or Diploma (No arrears allowed)Language: Tamil fluency required (spoken & written)Experience: Freshers and experienced candidates...

  • Customer Care executive

    4 days ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job descriptionJob Description Customer Support ExecutiveCompany: ICCS (Client: Tamil Nadu Electricity Board TNEB)Location: Minnagam Building, Mount Road, ChennaiLanguage Requirement: Tamil (Fluency Mandatory)EligibilityQualification: Any Degree or Diploma (No arrears allowed)Language: Tamil fluency required (spoken & written)Experience: Freshers and...

  • Customer Support Executive

    7 days ago

    Chennai, Tamil Nadu, India Printrove Products Pvt Ltd Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionPrintrove Products Pvt Ltd helps artists and designers reach their audience through everyday products. As a white labelled print-on-demand drop shipping solution, Printrove supports artists, designers, and eCommerce entrepreneurs by printing, packing, and shipping customized merchandise on demand. Our services include printing and drop...

  • Customer Support Executive

    4 days ago

    Chennai, Tamil Nadu, India Shriram Fortune Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionShriram Fortune is the specialized wealth management division of the Shriram Group. Our mission is to provide tailored financial solutions for High and Ultra-High Net Worth individuals. We prioritize understanding our clients' financial landscapes to uncover opportunities and navigate risks. Our team of seasoned wealth managers is...

  • Customer Support Executive

    13 hours ago

    Chennai, Tamil Nadu, India Shaadi Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company Description, the world's No.1 Matchmaking platform, pioneered online personals at the turn of the century and has continued to lead the space for 20 years. Our vision is to help people find a life partner, discover love, and share joy. With over 7 million success stories, we have touched the lives of over 50 million people globally. We have been...

  • Customer Support Executive

    6 days ago

    Chennai, Tamil Nadu, India FE fundinfo Full time

    FE fundinfo is a global leader in investment fund data and technology. We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed.As an experienced Customer Support Executive you will be responsible for effective and efficient handling of customer support service offered through calls,...

  • Customer Support Executive

    6 days ago

    Chennai, Tamil Nadu, India FE fundinfo Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    FE fundinfo is a global leader in investment fund data and technology. We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed.As an experienced Customer Support Executive you will be responsible for effective and efficient handling of customer support service offered through calls,...