BPO-Digital Officer
2 days ago
Job Description – BPO Digital Officer (Outbound Voice Process)
Location: Pocharam–Ghatkesar
Employment Type: Full-Time
1. Role Overview
We are seeking dynamic and customer-focused BPO Digital Officers to handle outbound voice calls, provide seamless customer support, and meet process-specific performance targets. The role requires strong communication skills and the ability to operate effectively in a fast-paced environment.
2. Key Responsibilities
- Handle outbound customer calls professionally and efficiently
- Assist customers with digital and online service solutions
- Maintain accurate call logs and documentation
- Achieve daily/weekly/monthly performance and quality targets
- Collaborate with HR, Operations, and other internal teams to ensure smooth workflow
3. Required Skills
- Strong communication skills in English, Hindi, and Telugu
- Customer-centric approach with good problem-solving abilities
- Ability to work in a target-driven and fast-paced environment
- Basic computer and typing skills
4. Qualification
- Graduate in any discipline
5. Experience & Salary Experience Level Take-Home
Salary CTCFresher--₹13,000 (inhand)
0–6 months₹16,000Experienced (inhand)
1–2 years₹15,000₹18,000 (inhand)
6. Shift & Week-Off
- Shift: Day Shift (9:30 AM – 6:30 PM)
- Week-Off: Fixed Sunday (6 days working)
7. Interview Rounds
- HR Round
- Operations Round
8. Additional Benefits
- 2 Way Bus Facility Available
Job Types: Full-time, Permanent, Fresher
Pay: ₹13, ₹18,000.00 per month
Benefits:
- Commuter assistance
- Health insurance
- Provident Fund
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