Hiring For L1

2 weeks ago


Bengaluru, Karnataka, India PradeepIT Consulting Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year


Job description
  • Experience: 2 to 6+ yrs
  • End Client: Bosch, Kormangala,  Electronic City 
  • Payroll: PradeepIT
  • Salary Range: 2 LAC to 6 LAC
  • Type Service: Full-time 
  • Open Position : 50 

Job Purpose: The Desktop Support Technician is responsible for receiving, tracking, documenting, resolving, or escalating all internal or external customer-identified application and hardware issues

Technical Experience :

  • Incident management and usage of ticketing tools
  • Knowledge on O365, MS OFFICE Suite, Active Directory, Hardware and Software related troubleshooting skills

Primary Responsibilities:

  • Desktop, Laptops, Workstations, Servers, MAC Books, Display Devices, Multi-function Printers, Zebra Printers, Plotters, IDE Clients.
    • Support for Installation of Windows OS, MacOS, iOS, Linux, and Ubuntu
    • Troubleshooting & Reinstallation
    • SMT, CMDB and EDMT tools update on regular basis with required data quality on all IT-Assets
    • Coordinate on the required repair with OEM / Suppliers / Vendors: HP, Lenovo, Microsoft, Toshiba, Fujitsu, Lexmark, Etc.
    • Hands-on Support on deployed Hardware for Bosch projects as per BD specifications
    • Virus scanning (Cameras/CD/DVD/USB Devices etc.,)
  • In addition to the hardware, there is ownership in level 1 & 2 application support on those machines.



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