Agent Relationship

2 weeks ago

BarasatII West Bengal, India AIRHS PRIVATE LIMITED Full time

Company Description

AIRHS PRIVATE LIMITED is headquartered in Contai, West Bengal, India. Corporate office based in New Town, Kolkata, the company is positioned near Chinar Park, making it an accessible hub for main operations. Known for its commitment to providing Travel & Tourism service, AIRHS PRIVATE LIMITED works to fulfill the needs of its stakeholders effectively. The company is looking for motivated professionals to join their team and contribute to their growing success.

We are seeking a highly motivated and skilled
Tele Calling Executive
to join
AIRHS PRIVATE LIMITED
. The primary role involves maintaining strong communication with our active and inactive travel agents/partners and ensuring effective follow-up and database management.

Key Responsibilities:

  • Outbound Calling:
    Regularly contact existing active and inactive travel agents/partners via phone for follow-ups, inquiries, and relationship building.
  • Database Management:
    Maintain and update daily call logs, agent activity, and communication details accurately in MS Excel.
  • Communication:
    Answer agent queries and coordinate with the internal sales and operations team.
  • Reporting:
    Prepare weekly reports on agent engagement status from the Excel database.

Required Skills and Qualifications:

  • Education:
    Minimum Higher Secondary (12th Pass) or equivalent.
  • Communication:
    Excellent verbal communication skills with a pleasing and clear phone voice is mandatory.
  • Language Proficiency:
    Fluency in English, Hindi, and Bengali is essential. Knowledge of other regional languages is a strong advantage (will be given preference).
  • Technical Skills:
    Must be proficient and experienced in using MS Excel for data entry, filtering, and basic reporting.
  • Experience:
    Freshers are welcome / 0-1 year of tele-calling experience preferred.
  • Ability to work independently and within cross-functional teams
  • Bachelor's degree in Business Administration, Marketing, or a related field preferred

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