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Recovery Officer

3 weeks ago

Gurgaon, Haryana, India CreditWalle Full time

Company Description

CreditWalle is a dynamic FinTech platform based in Gurugram, dedicated to promoting financial inclusion through innovative technology. We specialize in providing borrowers with seamless online loan services, offering flexible EMI options tailored to individual repayment capacities. Our user-friendly platform ensures a straightforward credit acquisition process, adhering to responsible lending practices.

Role Description

We are looking for a motivated and detail-oriented Recovery Officer to join our team. The role involves managing overdue accounts, ensuring timely recovery of outstanding payments, maintaining healthy customer relations, and adhering to company recovery policies.

Requirements

  • Graduate in any discipline.
  • 1–3 years of experience in collections, recovery, or a similar role (NBFC/Banking/Finance sector preferred).
  • Strong communication and negotiation skills.
  • Good knowledge of MS Office and basic reporting.
  • Ability to handle pressure and meet recovery targets.
  • Customer-oriented with problem-solving skills.