Salon Operation intern

6 days ago


Khar Danda Mumbai Maharashtra, India American Hairline Full time ₹ 1,20,000 - ₹ 3,60,000 per year

Job Title: Salon Operations Intern

Location: Khar (On-site)

Shift: 9 hours/day, 6 days/week

Duration: Minimum 12 months (full-time internship)

Brand: American Hairline / Alchemane

Stipend & Growth

  • Months 1–3: ₹3,000/month (training & shadowing)
  • Months 4–6: ₹3,000–₹10,000/month (performance-based)
  • Months 7–12: Increment based on KPIs (attendance, accuracy, speed, customer ratings)

What You'll Do (Day-to-Day)

  • Front Desk Ops: Manage appointments, walk-ins, and WhatsApp/phone queries; on-time client check-ins.
  • Service Coordination: Prepare cabins, handover client briefs to stylists/consultants, ensure slot discipline.
  • Inventory & Purchase: Track stock (systems, adhesives, hair care), do GRN, low-stock alerts, vendor follow-ups.
  • Billing & Cash Control: Create invoices, tally EOD cash/POS/UPI, receipt filing.
  • CRM & Records: Update Sheets/CRM after each service (service notes, photos, consent forms).
  • Hygiene & Audit: Daily salon checklist (tools, linen, sterilization, cabin readiness), weekly mini-audit.
  • Client Experience: Tea/water protocol, feedback capture, NPS prompts, post-visit follow-ups.
  • Back-office Support: Courier dispatch logs, repair/maintenance tickets, basic MIS updates.

What We're Looking For

  • Fresh graduates/last-year students welcome; operations/retail/salon interest is a plus.
  • Strong ownership; calm under pressure in peak hours.
  • Google Sheets/Excel basics (filters, VLOOKUP/XLOOKUP preferred), WhatsApp Business, email etiquette.
  • Excellent spoken English/Hindi/Marathi; neat grooming & punctuality.
  • Willing to work on-site 9 hours and some festival/weekend rush days.

Job Type: Full-time

Pay: ₹5, ₹15,000.00 per month

Work Location: In person



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