Salon Manager
1 day ago
Manage daily Salon Operations, work in close collaboration with the management and achieve store targets.
Responsibilities :
- Someone who resides near Chembur - Mumbai.
- Client Relationship Management - Client Acquisition, Conversion & Management
- Train and Supervise salon teams to follow the SOPs laid out for them for Quality Service and Salon Discipline.
- Focus on achieving salon monthly targets.
- Motivate the salon staff daily through team meetings and maintain positive working environment.
- Drive Sales by allocating the individual/team targets and support the team to achieve them.
- Maintaining Records in Salon Software - Appointment Booking, Bill Generation, Client Data Entry, Inventory Management, Monthly MIS & Staff Performance Reports.
- Checking and securing cash receipts. Ensuring all Vendor payments and maintaining invoice records, Collections from clients are deposited to banks and maintain regular accounting records.
- Daily Sales & Inventory Reporting.
- Maintain weekly roster and teams attendance.
- Monitor and maintain high standards of service, cleanliness and hygiene.
- Ensure client satisfaction & Google Reviews.
- Create Social Media Content like Video Snippets & Photos of ongoing services.
- Handle customer grievance and escalate the same whenever needed.
- Keep a close watch on competition & discuss their strategy with the Higher Management.
- Maintain the salon in the best condition and take necessary approvals in time from the management in case of any maintenance repair is needed.
- Promote monthly offers, packages and membership card sales.
Requirements & Skills :
- Well-groomed, strong interpersonal skills, and confident
- Must be a Graduate, proficiency in English & Hindi Communication Skills
- Management and Administration Skills
- Conflict Management & Decision Making ability
- Strong Team Management skills
- Standard Operating Procedure (SOP) Management
- Experience of Ms Office (Word, Excel & Powerpoint)
Job Type: Full-time
Pay: ₹30, ₹40,000.00 per month
Benefits:
- Health insurance
Ability to commute/relocate:
- Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Salon Managing: 3 years (Required)
Language:
- English (Required)
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