Salon Manager

2 days ago

Mumbai, Maharashtra, India Scraft Salon Full time ₹ 24,00,000 - ₹ 48,00,000 per year

Manage daily Salon Operations, work in close collaboration with the management and achieve store targets.

Responsibilities :

  • Someone who resides near Chembur - Mumbai.
  • Client Relationship Management - Client Acquisition, Conversion & Management
  • Train and Supervise salon teams to follow the SOPs laid out for them for Quality Service and Salon Discipline.
  • Focus on achieving salon monthly targets.
  • Motivate the salon staff daily through team meetings and maintain positive working environment.
  • Drive Sales by allocating the individual/team targets and support the team to achieve them.
  • Maintaining Records in Salon Software - Appointment Booking, Bill Generation, Client Data Entry, Inventory Management, Monthly MIS & Staff Performance Reports.
  • Checking and securing cash receipts. Ensuring all Vendor payments and maintaining invoice records, Collections from clients are deposited to banks and maintain regular accounting records.
  • Daily Sales & Inventory Reporting.
  • Maintain weekly roster and teams attendance.
  • Monitor and maintain high standards of service, cleanliness and hygiene.
  • Ensure client satisfaction & Google Reviews.
  • Create Social Media Content like Video Snippets & Photos of ongoing services.
  • Handle customer grievance and escalate the same whenever needed.
  • Keep a close watch on competition & discuss their strategy with the Higher Management.
  • Maintain the salon in the best condition and take necessary approvals in time from the management in case of any maintenance repair is needed.
  • Promote monthly offers, packages and membership card sales.

Requirements & Skills :

  • Well-groomed, strong interpersonal skills, and confident
  • Must be a Graduate, proficiency in English & Hindi Communication Skills
  • Management and Administration Skills
  • Conflict Management & Decision Making ability
  • Strong Team Management skills
  • Standard Operating Procedure (SOP) Management
  • Experience of Ms Office (Word, Excel & Powerpoint)

Job Type: Full-time

Pay: ₹30, ₹40,000.00 per month

Benefits:

  • Health insurance

Ability to commute/relocate:

  • Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Salon Managing: 3 years (Required)

Language:

  • English (Required)

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