General Manager

GENERAL MANAGER GROWTH & EXPANSION

Kakal Kai Ruchi (KKR) Group | Target: Outlets by 2030 | 400 Cr Vision

Role Overview

The General Manager (GM) at Kakal Kai Ruchi is the strategic and operational leader responsible for driving the group's expansion from 10 to 100 outlets across India by 2030, with a mix of 60 FOCO (Company Owned) and 40 FOFO (Franchise Owned) models.

This position plays a pivotal role in scaling the KKR brand into a 400 Cr national QSR and casual dining powerhouse, while maintaining its authentic South Indian culinary identity and high operational standards.

Organizational Hierarchy

Chairman & Founder (KKR Group)

Chief Executive Officer (KKR Pvt. Ltd.)

General Manager – Growth & Expansion (This Role)

Cluster Heads / Area Managers / Franchise Development Heads / Central Kitchen Team / Marketing & Training Managers

(Include a visual org chart in deck with color-coded divisions for Operations, Franchise, Kitchen, Marketing.)

Key Responsibilities

1. Strategic Expansion & Business Development

• Lead and execute the Pan-India expansion plan targeting 100 outlets by FY2030.
• Develop the FOCO & FOFO franchise framework, investment structure, and ROI models.
• Identify and negotiate strategic real estate and franchise partner opportunities.
• Oversee Master Franchise setup and ensure investor compliance with brand standards.

2. Operational Excellence

• Drive outlet-level profitability with 12–20% EBITDA margins across all clusters.
• Maintain food cost between 33–43% and employee cost 15–20% benchmarks.
• Oversee supply chain optimization, central kitchen efficiency, and vendor performance.
• Implement standardized SOPs, audits, and periodic quality reviews.

3. Brand & Customer Experience

• Uphold the KKR brand promise — Authentic, Hygienic, Homely South Indian Cuisine.
• Ensure average customer rating 4.4 and audit scores above 80% across outlets.
• Coordinate with marketing and PR teams for pan-India campaigns and digital branding.

4. Financial & Investor Relations

• Collaborate with promoters to attract 100 Cr in strategic investments for expansion.
• Prepare business reports, performance dashboards, and investor updates.
• Support valuations, feasibility studies, and funding presentations for new outlets.

5. Team Leadership & Training

• Build, lead, and mentor a high-performance cross-functional team of 100+ staff.
• Conduct training programs on KKR's service ethos, product knowledge, and operations.
• Develop performance-linked incentive plans aligned with revenue and profit goals.

Job Knowledge – Indian Cuisine Expertise

• Deep understanding of Indian, Coastal, and Regional Indian cuisines, including product sourcing, standardization, and flavor consistency.
• Hands-on knowledge of menu engineering, portion control, recipe costing, and production planning in large-scale kitchens.
• Familiarity with food safety standards (FSSAI), hygiene audits, and traditional cooking techniques adapted to modern kitchen operations.
• Experience in introducing regional Indian culinary themes across multi-city operations.

Qualifications & Experience

• Education:
• Bachelor's Degree in Hotel Management / Culinary Arts / Business Administration
• MBA or PG Diploma in Hospitality / Food Business Management (preferred)
• Experience:
• Minimum 10–15 years in F&B / QSR / Restaurant chain management
• Proven success in scaling multi-outlet brands (national or regional level)
• Strong background in South Indian cuisine operations preferred
• Experience in franchise development, brand growth, and central kitchen operations

Key Performance Indicators (KPIs)

KPI Area

Target

Outlet Revenue Growth

Achieve 15–20% YoY growth

Profitability

Maintain 12–20% EBITDA margin

Food Cost

Maintain 33–43% range

Employee Cost

Maintain 15–20% range

Customer Rating

4.4 average

Audit Compliance

80% score

Franchise Growth

1–2 new closures per quarter

Investor Reporting

Timely & accurate submission of MIS reports

Compensation & Incentive Highlights

• Competitive monthly salary package with performance-linked incentives up to 80% of base pay.
• Quarterly & Annual bonuses based on revenue, profitability, and franchise growth.
• Long-term incentive plan linked to company valuation and expansion milestones.

Vision Fit

The GM will be a key architect in shaping Kakal Kai Ruchi's transformation into a 400 Cr national brand, upholding its authentic culinary roots while building scalable systems, sustainable profitability, and investor confidence

We're Expanding Kakal Kai Ruchi is on a Mission to Scale Nationwide

After 15 years of serving authentic South Indian flavors, Kakal Kai Ruchi (KKR) is entering its most exciting chapter yet — scaling from 10 outlets to 100 outlets by 2030, building a 400 Cr national brand, and inviting strategic partners to be part of this journey.

To lead this ambitious growth, we're looking for a dynamic and experienced:

General Manager – Growth & Expansion (Pan India)

Role Snapshot:

The General Manager will drive our national expansion through 60 FOCO (Company Owned) and 40 FOFO (Franchise Owned) outlets, spearhead operational excellence, and uphold our brand promise of delivering authentic South Indian cuisine with consistent quality and innovation.

Key Responsibilities:

Oversee Pan-India expansion and franchise development

Drive profitability (12–20% EBITDA) and cost control (Food 33–43%, Staff 15–20%)

Manage central kitchen, supply chain, and operational SOPs

Maintain audit and review scores (80% audits, 4.4 customer rating)

Collaborate with investors in scaling to 400 Cr and beyond

Who We're Looking For:

10–15 years in multi-outlet F&B / QSR / restaurant chain operations

Strong understanding of Indian cuisine — especially Indian food systems

Proven track record in franchise management and growth strategy

Leadership, financial acumen, and hands-on execution

Qualification:

Graduate in Hotel Management / Business / Culinary Arts (MBA preferred)

If you're passionate about growing Indian brands globally, leading teams, and building scalable systems, we'd love to meet you.

To apply or refer, write to

Visit us:

#Hiring #GeneralManager #FandB #RestaurantExpansion #SouthIndianCuisine #FranchiseGrowth #KKR #Leadership #QSR #Hospitality #FoodBusiness #InvestInIndia

We're Growing. Join the KKR Revolution

Kakal Kai Ruchi — the taste of authentic South Indian cuisine — is expanding from 10 to 100 outlets by 2030

We're hiring a passionate General Manager (Pan India Expansion) to lead our journey to a 400 Cr national brand.

Strong in Indian cuisine & restaurant operations?

Proven leader in F&B growth and franchise management?

Then this role is for YOU

Location: Bengaluru | Salary: Competitive + Growth Incentives

Apply now:

#KKR #WeAreHiring #FoodBusiness #RestaurantChain #FandB #SouthIndianCuisine #Leadership #FranchiseGrowth #JoinTheJourney