Loan Servicing

1 day ago

Bengaluru, Karnataka, India JPMorgan Chase Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Loan Servicing Specialist – Team Member, a pivotal role within our Loans group. This essential position is designed to deliver on specific tasks and requirements, making it a crucial part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment.

Job Summary

As a Loan Servicing Specialist – Team Member within Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across a variety of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro & Past Due Reconciliation and to make a significant impact on our operations

Job Responsibilities 

  • Consistently meet established Quality & Quantity targets.
  • Ensure full compliance with process-related policies, guidelines, and controls.
  • Complete all servicing transactions within the SLA on the same day.
  • Promptly follow up with upstream & downstream partners for any missing notifications.
  • Pay close attention to detail to ensure accurate processing of all documents.
  • Identify process changes to enhance productivity and efficiency.

Required qualifications, skills and capabilities

  • Willingness to work night shifts (North America Shift)
  • Bachelor's degree in Finance or a related field, or equivalent work experience.
  • Minimum 6 months of experience in the Financial Services industry with a proven track record of delivery.
  • Understanding of business financial statements and Real Estate loan operations.
  • Strong research, analytical, and comprehension skills for analyzing large data sets.
  • Ability to manage clients effectively, build partnerships, and lead while engaging with multiple stakeholders simultaneously.
  • Effective time management and prioritization skills to meet business objectives.
  • Strong communication skills (Both written & verbal) with the ability to work independently on multiple assignments.

Preferred qualifications, skills and capabilities 

  • Build relationships with clients, internal partners, and peers effectively.
  • Recognize issues or problems that need to be escalated promptly.
  • Develop domain learning and exhibit strong interpersonal and communication skills.
  • Apply analytical thinking and problem-solving skills effectively.
  • Understand the product and loan lifecycle and area product management thoroughly.

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