Loan Servicing

11 hours ago

Bengaluru, Karnataka, India JPMorgan Chase Full time ₹ 15,00,000 - ₹ 25,00,000 per year

The Loan Servicing Supervisor - Team Leader, a pivotal role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Supervisor, you will gain valuable exposure to various aspects of running a banking office, contributing to the seamless operation and success of our financial services. Join us to play a crucial role in our dynamic and collaborative environment.

Job Summary

As a Loan Servicing Supervisor - Team Leader within our Loans group, you will oversee and guide your team daily to ensure the fulfillment of all Service Level Agreements (SLAs). You will supervise a range of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This role offers a unique opportunity to enhance your skills in managing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations

Job Responsibilities 

  • Monitor the team daily to ensure all SLAs are met and escalate exceptions immediately for resolution.
  • Supervise processes like Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation.
  • Ensure adherence to QUALITY & QUANTITY SLAs and maintain a robust workflow allocation model.
  • Serve as the SME, handling complex process-related queries and routing them to onshore teams if needed.
  • Implement a robust Knowledge Management model, including SOP maintenance and training.
  • Drive 100% compliance with process-related policies, guidelines, and controls.
  • Motivate and support team members to meet goals, identifying HIPOs and planning for their development.
  • Identify alternatives and options for issues, seeking alternative scenarios.
  • Work collaboratively with others, valuing diverse skills and building interdependence.
  • Identify training needs to improve performance and ensure compliance with training timelines.
  • Ensure high team depth with trained backups for critical work queues.

Required Qualifications, Skills and Capabilities

  • Hold a Bachelor's degree with minimum 6  years of relevant loan servicing experience in syndicated loans or back office/financial industry roles.
  • Gain knowledge of loan systems like Loan IQ.
  • Possess knowledge of nostro/cash matching, General Ledger reconciliation, and SWIFT and remittance systems.
  • Demonstrate strong problem-solving and investigative skills to analyze and resolve process-related issues.
  • Maintain a strong risk and control mindset.
  • Understand investment banking products, including loans.
  • Drive small to medium-sized projects, achieving strong results.

Preferred qualifications, skills and capabilities 

  • Maintain a strong control mindset and adhere to a high degree of business ethics, with in-depth experience in loan products and global markets.
  • Communicate excellently and possess the ability to pick up complex systems architecture easily.
  • Drive global initiatives and effect change in a large organization.

  • Loan Servicing

    8 hours ago

    Bengaluru, Karnataka, India JPMorgan Chase Full time ₹ 1,80,000 - ₹ 2,50,000 per year

    Join the firm that FORTUNE has named one of the top five "World's Most Admired Companies" and LinkedIn ranked #1 out of 50 of the best companies in the U.S. for best places to work and grow your career.As a Loan Servicing Specialist II within JPMorganChase, you will play a crucial role in managing an assigned portfolio of loans, ensuring...

  • Loan Servicing

    2 weeks ago

    Bengaluru, Karnataka, India JPMorganChase Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    JOB DESCRIPTION Join the firm that FORTUNE has named one of the top five "World's Most Admired Companies" and LinkedIn ranked #1 out of 50 of the best companies in the U.S. for best places to work and grow your career. As a Loan Servicing Specialist IV within JPMorganChase, you will play a pivotal role in managing an assigned portfolio of loans, ensuring...

  • Loan Servicing

    2 weeks ago

    Bengaluru, Karnataka, India JPMorganChase Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    JOB DESCRIPTIONThe Loan Servicing Supervisor - Team Leader, a pivotal role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Supervisor, you will gain valuable exposure to various aspects of running a banking office, contributing to the seamless...

  • Loan Servicing

    8 hours ago

    Bengaluru, Karnataka, India JPMorgan Chase Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Loan Servicing Specialist – Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning...

  • Loan Servicing

    4 weeks ago

    Bengaluru, Karnataka, India JPMorgan Chase Full time

    Loan Servicing Specialist - Team Member a pivotal role within our Loans group This essential position is designed to deliver on specific tasks and requirements making it a crucial part of our team As a Loan Servicing Specialist you will gain valuable exposure to various aspects of operating a banking office contributing to the seamless functioning and...

  • Loan Servicing

    2 weeks ago

    Bengaluru, Karnataka, India JPMorganChase Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    JOB DESCRIPTIONLoan Servicing Specialist – Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the...

  • Loan Servicing Manager

    2 weeks ago

    Bengaluru, Karnataka, India JPMorganChase Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    JOB DESCRIPTION Join the firm that FORTUNE has named one of the top five "World's Most Admired Companies" and LinkedIn ranked #1 out of 50 of the best companies in the U.S. for best places to work and grow your career. As a Loan Servicing Manager I within JPMorganChase, you will oversee a team of loan servicing specialists, ensuring effective management of...

  • Loan Servicing Manager

    6 days ago

    Bengaluru, Karnataka, India CreditSutra Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About CreditSutraCreditSutra is a revolutionary finance platform focusing on real estate financing. Our mission is to bridge the credit gap by providing tailored financial solutions such as Land Acquisition Loans, Project Funding, Construction Financing, Inventory Funding, Home Loans, and more. Discover new possibilities with CreditSutra, where expertise...

  • Loan Servicing Manager – Associate

    2 days ago

    Bengaluru, Karnataka, India JPMorgan Chase Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    The Loan Servicing Manager - Associate is a key contributor within the Loans group, driving operational excellence and reliability. This role is dedicated to executing critical tasks with precision and efficiency, ensuring seamless loan servicing processes. By maintaining high standards and attention to detail, the Loan Servicing Manager - Associate supports...

  • Loan Servicing – Team Member

    2 weeks ago

    Bengaluru, Karnataka, India JPMorganChase Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    JOB DESCRIPTION Join the firm that FORTUNE has named one of the top five "World's Most Admired Companies" and LinkedIn ranked #1 out of 50 of the best companies in the U.S. for best places to work and grow your career. As a Loan Servicing Specialist II within JPMorganChase, you will play a crucial role in managing an assigned portfolio of loans, ensuring...