Solution Architect

Introduction
Our goal at Pivotree is to help accelerate the future of frictionless commerce. We will help lead this change over the next decade because we believe a future where technology is embedded intimately into all aspects of our everyday lives can benefit everyone and will shape the interactions with the brands we love. We will help shape the future of frictionless commerce by working together with some of the best brands in the world and some of the best people in the industry to leverage converging technologies that will make it possible to accelerate frictionless commerce faster than ever.

Pivotree provides services focused on the design, implementation, management, and maintenance of complex ecommerce solutions for large enterprises. We provide the technical skills necessary to enable the effective use of technologies combined with the business context to leverage a solution to solve our clients' business challenges. We strive to fill the gaps in available technology with our own IP to reduce the barriers to adoption.

We enable inclusive, immersive and highly personalized experiences for our clients and their customers. We build our products with a view to productizing and scaling technology to lower the costs and reduce the risks of implementing and managing our integrated solutions. Each of our solutions starts with reliable and reputable e-commerce and MDM platforms, which run on enterprise grade infrastructure that are customized to meet a variety of client needs, situations, and budgets. Over the next 10 years we will add new categories and capabilities that will define frictionless commerce ecosystems.

This is a journey of technology acceleration combined with consumer readiness and adoption. We are looking for people capable of adapting relentlessly to the rapidly evolving world around us.

About The Role
We're seeking an experienced
Akeneo Solution Architect
to lead the design and delivery of enterprise-grade
Product Information Management (PIM)
solutions for Pivotree clients. This role is pivotal in ensuring our customers maximize their investment in Akeneo as part of a modern commerce stack that integrates with ERP, E-Commerce, DAM, CRM, CPQ, Analytics, and Supply Chain platforms.

You'll serve as the
technical authority
and trusted advisor: shaping solution architecture, defining best practices, leading technical teams, and engaging directly with senior client stakeholders.

What You'll Do

• Own end-to-end solution architecture for Akeneo PIM across multiple client programs.
• Discovery & Solutioning: Lead workshops with business and IT stakeholders to capture requirements, model product data, and design governance processes.
• Design the integration landscape: Define system interactions between Akeneo and ERP, E-Commerce, DAM, CRM, CPQ, BI/Analytics, and Supply Chain platforms.
• Model PIM domain: Architect attributes, families, variants, reference entities, locales, channels, permissions, workflows, rules engine, and asset families.
• Governance & Standards: Establish taxonomy, data quality, enrichment workflows, completeness rules, GS1/industry standards alignment, and translation/localization strategies.
• Integration Oversight: Guide developers on APIs, webhooks, ETL/iPaaS, queues, and batch pipelines; ensure scalability, security, and monitoring are in place.
• Technical Leadership: Mentor integration developers (India-based) and ensure delivery consistency across projects.
• Client Advisory: Serve as a subject matter expert on PIM maturity models, Akeneo best practices, and product data governance frameworks.
• Quality Assurance: Conduct solution reviews, enforce coding and design standards, and provide architectural sign-off before releases.
• Pre-Sales Support: Partner with Sales Engineers and Delivery Managers in RFPs, proposals, and early solution shaping for prospective clients.
• Innovation: Contribute to Pivotree's Akeneo practice accelerators (blueprints, connectors, migration scripts, and playbooks).

What You Bring

• 8+ years in enterprise software architecture, with 3+ years in PIM/PXM and 2+ years hands-on with Akeneo (Enterprise Edition).
• Strong expertise in product data modeling and governance across retail, distribution, or manufacturing.
• Proven track record designing Akeneo integrations with ERP (SAP/Oracle/Dynamics), E-Commerce (Magento/Adobe, Shopify, SFCC, commercetools), and DAM/CRM/Analytics.
• Familiarity with Akeneo advanced modules (Asset Manager, Onboarder, Shared Catalogs, Franklin, AI-based enrichment).
• Proficiency in APIs, event-driven architectures, ETL/iPaaS (MuleSoft, Boomi, Celigo, Workato), and data warehousing.
• Strong grasp of cloud platforms (AWS, Azure, GCP), containerization (Docker/Kubernetes), and CI/CD practices.
• Knowledge of security/compliance (OAuth2/JWT, PII handling, auditability).
• Excellent communication and leadership skills — able to present complex solutions to executives and mentor technical teams.
• Bachelor's degree in Computer Science/Engineering (or equivalent experience).

Nice to Have

• Akeneo certifications (Integrator, Developer, Architect).
• Experience in composable commerce architectures (MACH: Microservices, API-first, Cloud-native, Headless).
• Experience with data governance / MDM solutions.
• Familiarity with translation/localization platforms and GenAI-driven enrichment.
• Prior consulting/agency experience leading multi-million dollar digital transformation projects.

Key Outcomes (First 90 Days)

• Deliver a comprehensive Akeneo architecture blueprint for at least one enterprise client.
• Establish governance frameworks for product data modeling, enrichment, and completeness.
• Provide technical leadership for a client integration stream (ERP + E-Commerce).
• Contribute to Pivotree's Akeneo practice playbook with reusable reference architectures and best practices.

Pivotree is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and accessible workplace.