Parts Executive
3 days ago
· Excellent Automotive is looking for Spare Parts Executives to join our dynamic team and embark on a rewarding career journey
· This role involves coordinating with suppliers, handling customer inquiries, and ensuring the availability of spare parts to meet customer demands
· Key Responsibilities: Inventory Management, Maintain accurate records of spare parts inventory, including stock levels, reorder points, and lead times
· Monitor and track inventory movements to prevent shortages and excess stock
· Supplier Coordination: Collaborate with suppliers to ensure timely delivery of spare parts
· Negotiate pricing, terms, and conditions with suppliers to optimize costs
· Order Processing: Receive and process customer orders for spare parts
· Coordinate with the warehouse and logistics teams to fulfil orders promptly
· Customer Inquiries: Handle customer inquiries related to spare parts availability, pricing, and order status
· Provide accurate and timely information to customers, addressing their needs and concerns
· Sales Support: Work closely with the sales team to provide support in spare parts sales
· Assist in identifying cross-selling and upselling opportunities
· Quality Control: Conduct quality checks on incoming spare parts to ensure they meet specifications and standards
· Implement quality control measures to uphold the quality of spare parts
· Documentation: Maintain proper documentation related to spare parts, including invoices, packing slips, and warranty information
· Generate reports on spare parts sales, inventory levels, and order fulfilment
· Forecasting and Planning: Analyse sales trends and customer demands to forecast future spare parts requirements
· Develop and implement plans to optimize spare parts inventory levels
· Vendor Evaluation: Evaluate the performance of spare parts suppliers based on factors such as delivery time, quality, and pricing
· Recommend changes or improvements in the vendor selection process
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