
Team Manager- Global Talent Management Operations Support
19 hours ago
Job Title: Team Manager - Global Talent Management Operations Support
Experience: 8 years
Shift: US Shift
Location: Bengaluru
Discipline: HR Operations
Job Type: Permanent
Contact Name: Radhika Malhotra
Contact Email:
Job Reference: 79705
Published: about 12 hours ago
A global leader in insurance brokerage and risk management, this firm operates across more than 130 countries with a strong focus on commercial insurance, employee benefits, and consulting services. Known for its ethical culture and decentralized operating model, the organization combines local expertise with global reach to deliver consistent value across markets.
Key Responsibilities- Lead global performance management programs within the Learning & Development function, driving survey design, talent frameworks, and evaluation strategies.
- Manage a team, providing guidance, coaching, and accountability for deliverables.
- Collaborate with cross-functional stakeholders to align performance initiatives with business goals and employee development.
- Design and execute employee surveys and feedback mechanisms to support data-driven decision-making.
- Drive talent management processes including succession planning, capability mapping, and performance calibration.
- Ensure timely execution of programs while working in a US shift (6 PM 3 AM IST) under a hybrid model (1 week WFO/month).
- Apply strong analytical, communication, and judgment skills to resolve queries, escalate issues, and optimize program outcomes.
- Minimum 8 years of experience in global program management within Learning & Development.
- At least 4 years of team handling role.
- Willingness to work in a US shift (6 PM to 3 AM IST).
- Comfortable with a hybrid work model 1 week work-from-office per month. Cab facility provided.
- Strategic ownership of global performance and talent programs with high visibility across leadership.
- Opportunity to shape survey design, feedback frameworks, and L&D impact across geographies.
- Hybrid work model with minimal in-office requirement (1 week/month) and US shift flexibility.
- Direct collaboration with cross-functional teams and exposure to enterprise-wide HR initiatives.
If you think this role aligns with your career aspirations, kindly email your updated CV to for a confidential discussion about the role.
DisclaimerCrescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate based on race, religion, colour, origin, gender, sexual orientation, age, marital status, veteran status or disability status.
Note: We receive many applications daily, so it becomes difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 1 week. Your patience is highly appreciated. Scammers can misuse Crescendo Global's name for fake job offers. We never ask for money, purchases, or system upgrades. Verify all opportunities at www.crescendo- and report fraud immediately. Stay alert
Keywords: Performance management, Global L&D, team management, survey design, succession planning, capability planning.
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