Customer Care Executive

2 weeks ago

Delhi Gurugram NCR, India GoMechanic Full time ₹ 5,00,000 - ₹ 10,00,000 per year

About the role

Go mechanic is looking for an enthusiastic and result-oriented Tele-Sales executive to handle customer queries and drive sales through voice and call processes. The ideal candidate should

have excellent communication skills a customer - centric approach and the ability to multitask effectively. looking for immediate joiners.

Location: corporate office, 7th floor Tower A, space itech Park, sohna- Gurgaon RD, Block S, sector 49, shift and working hours : 9 hours shift Roaster off

Role and responsibility:

  • handle customer queries via voice call and ensure resolution with a professional approach and ensure lead conversation

  • Address and resolve customer issues or concern in an efficient and friendly manner.

  • bulid and maintain positive relationship with customer by deliverying exceptional service.

  • promoting Gomechanic's service and product to customer.

  • meet and exceed daily, weekly and monthly and performance matrics

  • collaborate with team members to achieve individual and team goals.

Skill:

  • bachelor's degree in relevant field is the most

  • excellent variable communication skills in both Hindi and English

  • prior experience in T

elesales, customer support or BPO process is a plus

  • ability to work under pressure

Type- full- time

CTC LPA

Travelling allowance - 1500

Performance variable -

PF -

Insurance -

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