Associate SME

17 hours ago

Bengaluru, Karnataka, India Microland Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Job Description

:

Education Qualification :

Any Graduate (Engineering / Science)

Skills :

Primary -> Technology | Infrastructure Monitoring Tool - Zenoss | 3 - Experienced

Primary -> Technology | Infrastructure Monitoring Tool - SCOM, LogicMonitor | 3 - Experienced

Secondary -> Domain | IT in Banking | Customer Support | 3 - Experienced

Tertiary -> Behavioral | Aptitude | Communication | 3 - Experienced

Certification :

Technology | ZCP/LMCA/LMCP

As a Level 3 Zenoss Administrator, you will be responsible for advanced configuration, optimization, and management of Zenoss monitoring solutions for our IT infrastructure. You will collaborate with Level 1 and Level 2 administrators, provide expert support, and ensure the effective monitoring of our systems.

Key Responsibilities on Zenoss:

1. Zenoss Configuration and Optimization:

  • Lead the design, setup, configuration, and optimization of Zenoss monitoring solutions for comprehensive IT infrastructure monitoring.

  • Customize Zenoss settings, templates, and data collection for maximum performance and reliability.

  • Incident Detection and Response:

  • Configure and customize advanced alerting rules, thresholds, and incident response workflows in Zenoss.

  • Investigate and resolve complex incidents and performance issues, ensuring timely resolution.

  • Data Analysis and Insights:

  • Utilize advanced data analysis techniques to derive actionable insights from Zenoss monitoring data.

  • Create advanced reports, dashboards, and predictive analytics for resource performance optimization and incident prevention.

  • Automation and Scripting:

  • Develop and maintain advanced automation scripts using Zenoss APIs and other relevant technologies to enhance monitoring and incident response.

  • Implement automation for proactive issue resolution and resource provisioning.

  • Documentation and Knowledge Sharing:

  • Maintain comprehensive documentation of Zenoss configurations, changes, and best practices.

  • Mentor and train junior administrators, sharing expertise, best practices, and providing advanced training.

  • Strategic Planning:

  • Collaborate with IT and business stakeholders to align Zenoss strategies with organizational objectives.

  • Stay updated on industry trends, IT infrastructure monitoring best practices, and Zenoss updates. Make recommendations for Zenoss enhancements.

Location

:

India - Bengaluru

Created On

:

04-Aug-2025

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