Front Office
3 hours ago
We are looking for a highly skilled and experienced Front Office Executive to join our team in the hospitality industry. The ideal candidate will have excellent communication skills, be able to work well under pressure, and provide top-notch customer service.
Roles and Responsibility
- Manage front office operations, including handling guest inquiries and resolving issues professionally.
- Coordinate with other departments to ensure seamless service delivery.
- Maintain high standards of customer service and ensure guests have an exceptional experience.
- Handle cash transactions, credit card transactions, and other financial tasks accurately.
- Ensure compliance with company policies and procedures.
- Collaborate with colleagues to achieve sales targets and improve performance.
Job Requirements
- Proven experience in front office operations, preferably in the hospitality industry.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and handle multiple tasks simultaneously.
- Strong problem-solving skills and attention to detail.
- Familiarity with point-of-sale systems and credit card processing.
- Ability to maintain confidentiality and handle sensitive information.
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