Front Office Bell Boy
2 hours ago
We are looking for a highly skilled and experienced Front Office Bell Boy to join our team in the hospitality industry. The ideal candidate will have excellent communication skills, be able to work well under pressure, and provide top-notch customer service.
Roles and Responsibility
- Manage front office operations, including handling phone calls, emails, and walk-in customers.
- Provide exceptional customer service by responding promptly to customer inquiries and resolving issues professionally.
- Coordinate with other departments to ensure seamless service delivery.
- Maintain accurate records of customer interactions and transactions.
- Ensure the reception area is clean and tidy at all times.
- Handle cash, credit, or check transactions accurately and efficiently.
Candidate Profile
- Proven experience as a Front Office Executive or similar role in the hospitality industry.
- Excellent communication and interpersonal skills are essential.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Strong problem-solving skills and attention to detail are necessary.
- Familiarity with hotel management systems and software is preferred.
- Ability to maintain confidentiality and handle sensitive information with discretion.
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