Program Management

JOB DESCRIPTION

You are a strategic thinker passionate about driving solutions in Program Management. You have found the right team.

As a Program Manager in our Finance team, you will spend each day defining, refining, and delivering set goals for our firm. Join a dynamic team in Corporate Finance responsible for managing projects and risk across data and people. As a General Ledger Product Owner Associate on the Change Management team within the Firmwide Finance Business Architecture (FFBA), you will play a key role in supporting project planning, execution, and tracking to ensure successful delivery of strategic line of business programs and general ledger initiatives.

Your role involves working closely and leading cross-functional teams to coordinate tasks, monitor development and testing, and deploy projects to the general ledger. You will help improve project efficiency by maintaining documentation, identifying risks, and streamlining workflows. This role also partners closely with Line of Business stakeholders, Subject Matter Experts (SMEs), and technology teams across Finance and Program Management teams.

The Firmwide Finance Business Architecture team (FFBA) is accountable for leading large-scale data, infrastructure, accounting standard, and business process change management events. The team provides centralized program management and business analysis capability, targeted program governance, and consistent application of program management standards, including system testing and change management practices, with a current focus on overseeing the firm's strategic and legacy Finance platforms.

Job Responsibilities:

• Support all change events and releases across General Ledger engagement, including both planned and ad hoc activities.
• Manage stakeholders throughout the change management lifecycle by influencing, negotiating, and setting expectations.
• Resolve issues and escalate critical risks to ensure timely intervention.
• Document, track, and measure all supported product artifacts to promote better user experience.
• Organize, schedule, coordinate, and control project activities and resources for successful delivery.
• Identify issues and risks, define mitigation strategies, and implement effective risk management approaches.
• Collaborate closely with partners to resolve issues and roadblocks, escalating to managers and stakeholders as required.
• Ensure operational readiness through rigorous testing and effective implementation management.
• Support operating model impact assessments, document changes, and drive implementation communication.
• Drive components of various initiatives by coordinating across technology and business teams.
• Define and execute project deliverables, including business requirements, and create project scorecards to provide senior management updates.

Required qualifications, capabilities, and skills:

• Bachelor's degree in Accounting, Finance, or Business and 3-year of Project/Business management/Business analysis experience
• Experience in hosting calls and developing stakeholder relationships
• Skilled in creating presentation and reporting or producing metrics
• Strong written and verbal communication skills, with ability to tailor messaging to various audiences
• Must be detail oriented, highly responsible, and able to work with tight deadlines
• Strong analytical/problem solving skills, with ability to learn quickly and assimilate business/technical knowledge

Preferred qualifications, capabilities, and skills:

• Agile delivery mindset and usage of JIRA tool, Confluence, SQL or JQL.
• Previous experience in Financial Services or Consulting role is a plus.
• Alteryx, AI or other business intelligence knowledge is a plus.
• Excellent presentation and communication; with expertise in PowerPoint or other presentation tools.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.