Program Manager

2 days ago

Mumbai, Maharashtra, India Paytm Full time

Responsibilities:

1)Lead and manage end-to-end delivery of strategic programs across multiple business and technology teams.

2)Partner with B2B clients to understand business objectives and translate them into actionable project plans.

3)Collaborate with product, engineering, and sales teams to drive adoption and success of solutions.

4)Monitor program progress, manage risks, and ensure on-time delivery of milestones.

5)Build and maintain strong client relationships through proactive engagement and strategic insights.

6)Analyze data and feedback to continuously improve program outcomes and customer satisfaction.

7)Present updates, insights, and recommendations to senior management and stakeholders.

Requirements:

1)Minimum 5 years of experience in a Program Management, Business Product Management, or B2B Sales / Key Account Management role.

2)Proven ability to manage multiple stakeholders and drive results in complex business environments.

3)Strong communication, analytical thinking, and problem-solving skills.

4)Ability to bridge business requirements with technical execution.

Qualifications:

1)MBA from a Tier 2/3 business school preferred.

2)Prior technical experience in software development or IT implementation is a must.

3)Exposure to banking or financial domain products for at least 34 years

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