Ecommerce Operations Associate

3 days ago

Gurgaon, Haryana, India What's Up Wellness Full time ₹ 8,00,000 - ₹ 12,00,000 per year

About Us:
What's Up Wellness is transforming the health & wellness industry with our premium, easy-to consume gummy supplements. Ranked #2 by Inc42 as India's fastest-growing D2C brand, we are committed to delivering holistic wellness experiences. Join us in our mission to make wellness fun and accessible We are looking for an E-commerce Operations Associate to support our online operations, streamline processes, and ensure smooth fulfilment across platforms.

Roles & Responsibilities:


• Daily order fulfilment and delivery tracking across channels.


• Work on improving RTO performance through data analysis and proactive courier partner management.


• Manage Uniware operations – inventory, reporting and reconciliations.


• Coordinate with multiple warehouse SPOCs to ensure smooth fulfilment, inventory accuracy, and timely reconciliation.


• Perform detailed data analysis on operational KPIs to identify gaps and drive improvements.


• Strong usage of MS Excel for reporting, MIS, and dashboards.


• Handle B2B appointment-based deliveries efficiently with required coordination.


• Manage Amazon & Flipkart Seller Panels – order management, returns, and compliance.

Requirements:


• Minimum 2-3 years of experience in E-commerce /Central Ops/ Supply chain operations.


•
Strong hands-on knowledge of
Excel
(VLOOKUP, Pivot Tables, Formulas, Reporting).


•
Proficiency in
Uniware
or exposure to other WMS tools preferred.


•
Familiarity with Amazon & Flipkart seller panels.


•
Good communication and coordination skills with courier partners & warehouse teams.


•
Analytical mindset with ability to work on operational data and drive insights.


•
Exposure to B2B deliveries will be an added advantage.

Why Join Us?


• Be part of
India's fastest-growing D2C brand in wellness


• Work in a
dynamic, fast-paced environment
with a young, passionate team


•
Ownership & growth opportunities


• Competitive salary + perks in a high-impact role


• Shape the
future of innovative health & wellness products

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