Estate Manager
5 days ago
Position:
Estate Manager / Residence Manager
Reports To Chief Security Officer (for coordination) and Family Representative
Location: Chennai, India
Ideal Candidate Profile: Fluent in Tamil and English & Minimum 8 to 10 years of experience managing large private residences, resorts, or luxury estates
- Excellent grooming, hygiene, and communication
- Strong people management and coordination skills
- Knowledge of housekeeping, electrical, mechanical, and maintenance systems
- Proficient in maintaining digital checklists, expense logs, and records
- Valid four-wheeler driving license and ability to drive premium vehicles when required
Roles and Responsibilities
1. House & Facility Management
- Oversee day-to-day cleanliness, functionality, and presentation of all four floors and common areas
- Manage pool upkeep, lighting, air-conditioning, and plumbing systems
- Create and maintain maintenance checklists for electrical, plumbing, and HVAC systems
- Coordinate with vendors for repairs, pest control, and service schedules
- Maintain high standards of hygiene and housekeeping across all areas
2. Staff Management
- Supervise 7+ in-house staff including housekeepers, drivers, electrician, and gardeners
- Conduct daily staff briefings and monitor duty completion
- Maintain staff attendance, leave records, and performance logs
- Ensure discipline, hygiene, and training for all household employees
3. Vehicle & Driver Oversight
- Maintain vehicle service schedules, insurance, fuel logs, and cleanliness
- Manage driver rosters, overtime, and conduct
- Ensure all vehicles (Rolls Royce, Lamborghini, etc.) are always ready for use
- Scout and pre-arrange parking spaces during external family visits or events
- Drive occasionally when required, especially for family coordination
4. Procurement & Inventory Management
- Handle purchase and inventory of groceries, consumables, and cleaning materials
- Maintain vendor lists and ensure quality supplies
- Manage petty cash for household operations with transparency
- Submit monthly expense reports for approval
5. Coordination & Family Assistance
- Assist in planning and coordination for family travel and events
- Visit destinations in advance to identify suitable parking and access points
- Ensure the residence is guest-ready at all times with proper ambiance and setup
- Liaise with the family office and Chief Security Officer for smooth operations
6. Reporting & Compliance
- Provide weekly maintenance and expense reports
- Ensure legal and safety compliance for all vehicles and household systems
- Maintain utmost confidentiality and discretion in all family-related matters
Performance Expectations:
- Maintain a spotless, fully functional household
- Zero downtime on critical systems (pool, HVAC, generator, elevator)
- Transparent expense management and reporting
- High satisfaction levels from the family regarding comfort and upkeep
- Consistent discipline and presentation among all house staff
Optional Benefits and Conditions
- On-premise accommodation may be provided
- One weekly day off (rotational)
- Performance-linked incentives for outstanding upkeep and service
- Strict confidentiality clause applicable
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