Lead Consultant – Site Reliability Engineer

Ready to build the future with AI? 
At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovative-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE\: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Lead Consultant – Site Reliability Engineer II
In this role, we are looking for a Mid-Level Site Reliability Engineer (SRE) to support the stability, monitoring, and automation of our production systems. The ideal candidate is hands-on, detail-oriented, and eager to learn modern DevOps and reliability practices while following established processes and runbooks

Responsibilities
    Monitor systems using tools like Grafana, Prometheus, CloudWatch, and Datadog; respond to alerts via runbooks and escalate when needed.
    Perform health checks, track uptime, manage incidents/requests/changes, and support public incident updates via StatusPage.
    Contribute to defining SLIs/SLOs/SLAs, improve reliability through service reviews, and automate tasks using Python, Bash, or PowerShell.
    Follow security best practices, support compliance (SOC 2, HIPAA, HiTrust), and assist with audits and monitoring improvements.
    Collaborate with senior SREs, participate in on-call rotations, engage in peer learning, and develop skills in cloud, Kubernetes, and automation.

Qualifications we seek in you
Minimum Qualifications / Skills

•    BE/B.TECH

Preferred Qualifications/ Skills
    Hands-on or project experience in DevOps, SRE, or Cloud Engineering with knowledge of monitoring, logging, and tracing concepts.
    Familiar with tools like Grafana, Prometheus, Loki, and technologies such as Kubernetes, Docker, Terraform, or Helm.
     Experience with Git, CI/CD pipelines (GitHub Actions, Jenkins), and basic Linux, networking, and AWS cloud fundamentals.
    Interest in incident management and ITSM practices, with awareness of ITIL processes considered a plus

Why join Genpact? 

• Lead AI-first transformation – Build and scale AI solutions that redefine industries 

• Make an impact – Drive change for global enterprises and solve business challenges that matter 

• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills 

• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace 

• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we  build 

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters\: Up. 
Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.