Application Support Engineer

2 weeks ago

Bengaluru Delhi Hyderabad NCR, India Saasvaap Techies Full time US$ 90,000 - US$ 1,20,000 per year

We are seeking a skilled Application Support Engineer to manage and support multiple invoice processing and development projects. The ideal candidate should have experience in production support, issue resolution, process automation, and working with tools like Jiffy and Python scripting.

Responsibilities:

Provide end-to-end support including:

Running scheduled tasks based on received files

Issue resolution and root cause analysis

Handling new change requests and enhancements

Support and development in DEV environments for document and invoice processing (VOLVO & DXC projects)

Ongoing support and development for Gatwick application

Collaborate with cross-functional teams to ensure smooth delivery of features and fixes

Utilize Jiffy automation tool for process automation and monitoring

Write and maintain scripts in Python to automate repetitive support tasks

Document processes and provide clear communication on resolutions and updates

Keyskills:

Experience in unit testing, distributed systems, and API development is essential.

Requirements

* Minimum 8 years of hands-on development experience in a role

* Bachelor degree in Information Technology, Computer Science, Software

Engineering, or a related field

* Very good level of English communication (spoken and written)

* Ability to work Indian Standard Time (IST) hours, with flexibility to adjust start times

during onboarding to overlap with Australian business hours for the first week

* Ability to navigate ambiguity and deliver in a complex environment

* Strong collaborative and leadership skills

Location: Remote- Bengaluru,Hyderabad,Delhi / NCR,Chennai,Pune,Kolkata,Ahmedabad,Mumbai

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