IVR Developer

Need candidates with Genesys Cloud development with hands-on expertise in IVR bots, chatbots, speech analytics, and workforce management.Configure and customize routing strategies, IVR flows, chatbots. Share resumes to

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Job Title : Genesys Test EngineerLocation : HyderabadPosition : Full TimeRequired Experience : 4+ yearsWork Mode : HybridTimings : 2PM - 11 PM ISTJob Description (Job Summary/Roles & Responsibilities):A As a Genesys Test Engineer , you will be an integral part of a focused team of 4-5 members responsible for testing and validating IVR solutions. You will...

About NationsBenefits:At NationsBenefits, we are leading the transformation of the insurance industry by developing innovative benefits management solutions. We focus on modernizing complex back-office systems to create scalable, secure, and high-performing platforms that streamline operations for our clients. As part of our strategic growth, we are focused...

About NationsBenefits:At NationsBenefits, we are leading the transformation of the insurance industry by developing innovative benefits management solutions. We focus on modernizing complex back-office systems to create scalable, secure, and high-performing platforms that streamline operations for our clients. As part of our strategic growth, we are focused...

Key ResponsibilitiesLead the end to end technical delivery of contact center modernization projects using AWS ConnectCollaborate with architects product owners and business stakeholders to define technical requirements and implementation plansDesign and develop custom contact flows IVR systems and integrations with CRMs and third party platformsGuide the...

Overview:Test Amazon Connect flows, Lex bot interactions, and ServiceNow integrations to ensure performance and compliance.Responsibilities:Develop and execute comprehensive test plans for the new IVR, covering all call flows, branching logic, and error paths.Verify that call attributes are correctly set and passed through the system to enable accurate call...

Role & responsibilities:Collaborate with stakeholders to gather requirements and translate them into effective technical solutions.Develop and implement automated workflows and integrations between Genesys Cloud and other enterprise systems, with a strong emphasis on API development.Create and maintain custom scripts (JavaScript, Python) to enhance platform...

VoIP & Telecom Developer (Asterisk/Vicibox/SIP)Company: Universal Response Systems (URS)Location: India (Remote)Department: Engineering Software & QA Software DevelopmentEmployment Type: Full-Time, PermanentRole SummaryURS is building a cloud-hosted, open-source telecom stack from scratch to replace third-party dialers. We need a hands-on VoIP & Dialer...

JOB DESCRIPTIONWe have an exciting and rewarding opportunity for you to take your software engineering career to the next level.As a Software Engineer III at JPMorganChase within the Employee Platforms team, you serve as a seasoned member of an agile team to design and deliver trusted markAs a Software Engineer III at JPMorgan Chase within the Employee...