IVR Developer

- Immeidate joiner preferred JD : - 8+ years of experience in software development, with at least 3 years in IVR development and 2+ years in Team leadership. - Strong Proficiency in IVR platforms (Twilio and M 365). - Certifications in IVR platforms (e.g. Twilio, Cyara) are a plus. - Experience with cloud platforms (e.g., AWS, Azure),...

p1c3tstsAtleast 3+ years work experience in QA - Manual + Functional Automation. Also must be proficient in English & Spanish Language Must have good hold on both English and Spanish language understanding and speakingMuse be proficient in Spanish Language , validate gramatically for lexical accuracy Should be able to analyze and test English language text...

We are looking for a skilled professional with 4 to 6 years of experience in IVR/Dialog Workflow to join our team at IDESLABS PRIVATE LIMITED. The ideal candidate will have a strong background in this field and be able to work effectively in a fast-paced environment.Roles and ResponsibilityDesign, develop, and implement IVR/Dialog workflows to meet business...

Key Responsibilities:Design, develop, and execute IVR test cases using Cyara tools.Automate functional, regression, and load testing for voice and digital customer journeys.Validate call flows, prompts, speech recognition, DTMF, and customer experience across IVR systems.Collaborate with developers, business analysts, and operations teams to gather...

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Job Title : Genesys Test EngineerLocation : HyderabadPosition : Full TimeRequired Experience : 4+ yearsWork Mode : HybridTimings : 2PM - 11 PM ISTJob Description (Job Summary/Roles & Responsibilities):A As a Genesys Test Engineer , you will be an integral part of a focused team of 4-5 members responsible for testing and validating IVR solutions. You will...

Position Overview: As a Chatbot Developer at Bradsol, you will play a pivotal role in designing, developing, and maintaining chatbot solutions using the platform. You will work closely with cross-functional teams to understand business requirements and create chatbots that deliver seamless user experiences.Responsibilities:Key Requirements:Hands on...

Job Summary:We are seeking an experienced Genesys Cloud Engineer to join our team to design, configure, and optimize IVR solutions on Genesys Cloud CX. The ideal candidate should have a strong background in IVR development, cloud-based contact center platforms, and hands-on experience integrating with Amazon Lex, OpenAI models (e.g., GPT), or other...

Overview:Test Amazon Connect flows, Lex bot interactions, and ServiceNow integrations to ensure performance and compliance.Responsibilities:Develop and execute comprehensive test plans for the new IVR, covering all call flows, branching logic, and error paths.Verify that call attributes are correctly set and passed through the system to enable accurate call...

Role & responsibilities:Collaborate with stakeholders to gather requirements and translate them into effective technical solutions.Develop and implement automated workflows and integrations between Genesys Cloud and other enterprise systems, with a strong emphasis on API development.Create and maintain custom scripts (JavaScript, Python) to enhance platform...