QBrainX - ServiceNow Developer - ITOM Module

5 days ago

Greater Delhi Area, India QBrainX Inc Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Title :
ServiceNow Developer - ITOM (Service Mapping)

Location :
Remote (India)

Experience :
5+ Years

Job Type :
Full-Time (Remote)

Job Description
We are looking for a skilled and experienced ServiceNow Developer with a strong focus on ITOM Service Mapping to join our growing team. This is a remote opportunity based in India, ideal for professionals with deep expertise in ServiceNow development, scripting, integrations, and Service Mapping implementation.

Key Responsibilities

  • Design, develop, and implement Service Mapping solutions within the ServiceNow platform.
  • Perform end-to-end Service Mapping implementation, including configuration of patterns, discovery, and troubleshooting.
  • Collaborate with IT and business stakeholders to gather requirements and deliver scalable ServiceNow ITOM solutions.
  • Develop and maintain custom scripts (Business Rules, Script Includes, Client Scripts, etc.) to enhance platform capabilities.
  • Integrate ServiceNow with third-party tools using REST/SOAP APIs and other standard integration mechanisms.
  • Work closely with other ServiceNow modules like Discovery, CMDB, and Event Management to support ITOM processes.
  • Provide technical leadership and support during project execution and post-deployment.
  • Ensure adherence to coding and documentation standards, best practices, and industry guidelines.

Required Skills & Qualifications

  • Minimum 5 years of hands-on experience as a ServiceNow Developer.
  • Proven expertise in ServiceNow ITOM, particularly Service Mapping must have implemented in a real-time project.
  • Strong knowledge of ServiceNow scripting (JavaScript), UI Policies, Flow Designer, Workflows, and IntegrationHub.
  • Experience with ServiceNow Discovery, CMDB, and data normalization processes.
  • Proficiency in integrating ServiceNow with external systems using REST, SOAP, and other APIs.
  • Excellent problem-solving skills, ability to work independently and as part of a team.
  • Strong communication and interpersonal skills to interact with technical and non-technical stakeholders.

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