Guest Relation Executive
4 days ago
Company Description
Matria Hospital is a Birthing Boutique Centre located in Calicut, established in 2011. The facility spans about 60,000 square feet across five floors at Airport Road, providing easy visibility from National Highway No. 17 and ample parking space. Matria Hospital is dedicated to making childbirth a special experience by offering high-quality healthcare services for mothers and newborns. With a focus on warmth, love, and care, the hospital aims to provide exceptional birthing experiences.
Role Description
This is a full-time, on-site role based in Kozhikode for a Guest Relation Executive. The Guest Relation Executive will be responsible for managing guest relations, maintaining effective communication with clients, offering exceptional customer service, handling sales inquiries, and performing receptionist duties. The role involves ensuring a welcoming and smooth experience for all patients and visitors.
Qualifications
- Skills in Guest Relations and Customer Service
- Strong Communication skills
- Experience in Sales and handling sales inquiries
- Proficiency in Receptionist Duties
- Excellent interpersonal and problem-solving skills
- Ability to work effectively in a fast-paced environment
- Previous experience in a healthcare setting is an advantage
- Bachelor's degree in Hospitality, Business Administration, or related field is desirable
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