Technical Support Manager

2 weeks ago

Delhi Gurugram NCR Noida, India Airtel Full time US$ 90,000 - US$ 1,20,000 per year

We're Hiring: Technical Support Manager (6-10 yrs) Education B.E./B.Tech/MCA in Computer Science, IT, Electronics, or related field.

Were looking for a Technical Support Manager with solid hands-on experience in application support, APIs, databases, and system monitoring someone who can lead the ops vertical and keep things running smoothly, no matter what.

What You'll Do:

  • Lead the application support team and oversee daily operations
  • Be the go-to person for escalations and critical issues
  • Ensure SLAs are met including after-hours support when needed
  • Monitor enterprise applications, respond to incidents, and resolve issues fast
  • Perform RCA and drive permanent fixes
  • Strong command over APIs testing , databases (SQL), logs, and troubleshooting
  • Work with logs, database queries, and infrastructure to maintain stability
  • Coordinate releases, patches, and upgrades
  • Keep internal documentation and knowledge bases updated
  • Support Dev/Infra teams during escalations
  • Participate in on-call support rotation
  • Excellent communication and team leadership skills
  • Tech Stack & Tools We Use:
  • Monitoring & Logging: Kibana, Grafana, AppDynamics, Prometheus, Zabbix, Dynatrace
  • Version Control: GitHub
  • General Skills: System troubleshooting, alerting, DevOps & QA collaboration

  • Hiring For Technical Support

    2 weeks ago

    Delhi, Gurugram, NCR, Pune, India Impac Full time US$ 50,000 - US$ 1,00,000 per year

    Cloud | 0365 | SCCM | SCCIM | ODSP | AVD | RDS | FSMO Provide Level 2/3 technical support across users and teams via callsManage DNS, DHCP, and server-side configurations Whatsapp Radhika on for more info Required Candidate profileCloud | 0365 | SCCM | SCCIM | ODSP | AVD | RDS | FSMO Provide Level 2/3 technical support across users and teamsManage DNS,...

  • Technical Support Specialist

    2 weeks ago

    Delhi, Delhi NCR, India beBeeTechnical Full time US$ 60,000 - US$ 1,20,000

    Job Title: Technical Support ExpertOur organization is seeking a highly skilled and dedicated Technical Support Expert to provide exceptional technical assistance to customers. The ideal candidate will be responsible for delivering top-notch support via various channels, ensuring customer satisfaction with our products and services.Key...

  • Manager, Technical Support

    1 day ago

    Gurugram, India Rackspace Technology Full time

    Role Overview: Operations Manager role with Rackspace Private Cloud, we are looking for an operations Manager to lead our Migration team and collaborate with other departments for smooth operations. The role will lead a team of network engineers to support 24x7 Migration efforts and support estate devices. Key Responsibilities: Manage a team that works on...

  • Technical Support Engineer

    2 weeks ago

    Delhi, NCR, India Graeon Ventures Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Responsibilities:Provide technical support at client space, calls & mail.Implement software solutions, troubleshoot issuesManage client relationshipsPrepare Excel reports, sheets with proficiencyAct as first POC for Project Implementation

  • Technical Support Specialist

    2 weeks ago

    Delhi, Delhi NCR, India beBeeSupport Full time ₹ 1,04,000 - ₹ 1,30,878

    Technical Support RoleWe are seeking a skilled professional to join our team as a Technical Support Specialist in India.About the JobThis role involves providing technical assistance to customers via various communication channels, troubleshooting hardware and software issues, and documenting customer interactions and resolutions.Key ResponsibilitiesProvide...

  • Technical Manager

    1 week ago

    Delhi, NCR, India Green Hr Solutions Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Hiring for USA based big Multinational Company (MNC)The Technical Manager is responsible for overseeing the development and implementation of technical projects, managing technical teams, and ensuring that all engineering or IT activities align with the companys strategic goals. This role requires strong leadership, project management skills, and deep...

  • Technical Support Specialist

    1 week ago

    Delhi NCR, Delhi, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 28,00,000

    Job Title: Technical Support SpecialistHandle customer inquiries via various communication channels including calls, emails, chats, and incidents on a ticketing system.Log details of all incidents and problems using standard reporting methods and maintain accurate records.Provide first-line fixes or escalate problems to higher-level technical teams as...

  • Technical Support Specialist

    1 week ago

    Delhi NCR, India beBeeSupport Full time US$ 60,000 - US$ 1,20,000

    Job TitleThis is an exciting opportunity to join our team as a Support Specialist. In this role, you will be responsible for providing technical assistance and support to customers across various platforms.The ideal candidate should have excellent communication skills, be able to work well under pressure, and possess a strong passion for problem-solving.We...

  • Technical Support Executive

    2 weeks ago

    Delhi, NCR, India Rupa Publications Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Core Responsibilities of IT Technical Support:Provide support to all departments in hardware, software, and network related issues.Configure, install, and maintain IT systems.Configure, install and maintain laptops and workstations.Ensure that there is data security enabled like two factor authentication systems.Keep a close watch on system performance to...

  • Technical Support Engineer

    2 weeks ago

    Delhi, Gurugram, NCR, New Delhi, Noida, India The Career Next Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Hiring – Technical Support Executive (Voice Process) Salary:• Freshers (6+ months calling exp.): 26K in-hand + PLI• 1 yr Non-Tech BPO exp. (25K last drawn): 30K + PLI• 1 yr Tech BPO exp. (28K last drawn): 32.5K + PLI + Incentives