Customer Delight Executive in Bangalore
6 days ago
Every call answered is trust earned.
We're Kalaksh, a profitable, fast-growing D2C watch brand with a quietly loyal
following. Every customer interaction matters to us, and we're looking for someone
who can make those experiences smoother, warmer, and more reliable.
Key Responsibilities
- Be the first touchpoint for customers across calls, emails, and messages
- Answer customer queries
- Keep data organized
You Should Apply If You
Are patient, empathetic, and enjoy talking to people
Have strong written and verbal communication skills
Are decent with data and comfortable using Google Sheets or similar tools
Want hands-on exposure to how a D2C brand operates behind the scenes
Perks
30,000 to 40,000/- to per month
Work closely with the founder and core team
Get a front-row seat to how a new-age D2C watch brand actually runs
Loads of exposure to customer experience, ops, and brand building
About Company: We're Kalaksh, a profitable, fast-growing D2C watch brand with 5,000+ customers and a quietly loyal following.
We've built things lean so far, but now we're scaling: deeper brand, sharper ops, bigger bets. We're hiring a generalist to join the Founder's Office and help drive this next chapter.
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