Head of Enterprise Delivery Managers

Overview

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, as part of being a distributed-first company.

Why should you apply to this role?

As the Head of Enterprise Migrations, you will lead a high-performing team responsible for ushering Atlassian's largest, most complex customers through their transition into the cloud. You will define and execute the long-term strategy for Enterprise Migrations, ensuring our customers' migration journeys are seamless, and accelerating their time-to-value in a way that unlocks the full potential of our cloud solutions. This is a highly visible executive leadership role, engaging directly with client-side executive sponsors to influence and drive migration adoption, while collaborating cross-functionally with Atlassian teams in Sales, GTM, Channel, Product, and R&D.

You will set ambitious KPIs, manage day-to-day operations, and build a culture of excellence, innovation, and customer obsession. Your leadership will be critical in scaling our migration delivery capabilities to include AI adoption and shaping the future of Atlassian's cloud transformation business.

Responsibilities

Strategic Leadership

• Define and communicate the long-term vision and strategy for the Enterprise Migrations team.

• Set and manage to ambitious KPIs, ensuring the team delivers on operational, customer, and business outcomes.

• Build and develop a high-performing, inclusive, and collaborative team culture.

• Serve as the executive sponsor for key customer engagements, influencing client-side leadership to drive migration adoption and cloud transformation.

Customer & Stakeholder Engagement

• Engage directly with C-level and senior customer stakeholders to understand their business objectives and migration needs.

• Act as a trusted advisor and thought leader, advocating for customer success and Atlassian's value proposition.

• Oversee the delivery of complex, high-risk migration projects, ensuring alignment with customer goals and Atlassian's standards of excellence.

• Drive adoption of new technologies, including AI, as part of the migration journey, positioning customers for long-term success in the cloud.

Operational Excellence

• Manage the day-to-day operations of the Enterprise Migrations team, including resource planning, project delivery, and risk management.

• Drive continuous improvement in processes, tools, and methodologies to scale migration delivery and enhance customer experience.

• Act as the escalation point for critical customer issues, ensuring timely resolution and stakeholder satisfaction.

Cross-Functional Collaboration

• Partner closely with Atlassian teams in Sales, GTM, Channel, Product, and R&D to align on priorities, share insights, and drive joint initiatives.

• Represent the voice of the customer internally, influencing product roadmaps and service offerings based on migration learnings and feedback.

Qualifications

• 15+ years of experience in enterprise-scale cloud and hybrid infrastructure, architecture design, large-scale migrations, and technology management.

• 7+ years of people management experience, leading technical or delivery teams in a global, matrixed environment.

• Proven track record of influencing executive stakeholders and driving adoption of complex technology solutions.

• Demonstrated ability to define strategy, set KPIs, and deliver operational excellence at scale.

• Strong leadership, mentorship, and team-building skills, with a passion for developing talent and fostering an inclusive culture.

• Skilled in communicating and negotiating with senior-level decision-makers and C-suite executives.

• Bachelor's or advanced degree in engineering, computer science, or equivalent work experience.

Our perks & benefits

Atlassian offers a variety of perks and benefits to support you, your family, and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and much more. Visit to learn more.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet, and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit

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