E-Commerce Manager

3 days ago

Chennai, Tamil Nadu, India VeCura Wellness Full time

Company Description

VeCura Wellness is India's first scientific slimming clinic, specializing in weight loss, inch loss, body contouring services, and more for over 5 years. Our experts create tailor-made weight loss programs that incorporate scientific, non-surgical treatments and a holistic approach to help clients see instant and sustainable results. With a strong presence in South India, including Tamil Nadu, Andhra Pradesh, Telangana, and Pondicherry, VeCura has expanded to 15+ clinics and a network of 200+ wellness experts. We are dedicated to positively transforming the lives of over 56,000 satisfied clients by offering personalized slimming and weight loss solutions through expert consultations.

Job Summary:

We are seeking an experienced
E-Commerce Manager
to oversee
order management and operations
across leading online platforms such as
Amazon, Flipkart, Meesho, and others
.

The ideal candidate should have a strong background in
healthcare, pharmaceuticals, or nutraceuticals (drugs/supplements)
and be capable of managing online sales operations efficiently.

Key Responsibilities:

  • Manage end-to-end order processing across multiple marketplaces (Amazon, Flipkart, Meesho, etc.).
  • Ensure smooth coordination between order receipt, packaging, dispatch, and delivery.
  • Maintain accurate product listings, inventory levels, and pricing on all e-commerce portals.
  • Coordinate with warehouse and logistics teams for timely order fulfillment.
  • Handle customer escalations, returns, refunds, and replacements efficiently.
  • Monitor platform dashboards to ensure account health, compliance, and performance metrics.
  • Analyze daily sales data, stock movement, and generate performance reports.
  • Manage promotional campaigns, product visibility, and marketplace offers.
  • Ensure all listings and product details comply with
    healthcare and supplement regulations
    .

Requirements:

  • Bachelor's degree in Business, Marketing, Pharmacy, or a related field.
  • Minimum 2 years of experience
    in
    E-commerce Order Management
    within the
    healthcare, drugs, or supplements
    industry.
  • Strong knowledge of Amazon Seller Central, Flipkart Seller Hub, and similar platforms.
  • Proficiency in Excel and familiarity with inventory or ERP systems.
  • Excellent coordination, analytical, and communication skills.
  • Understanding of
    healthcare product compliance
    , labeling, and listing guidelines.

Preferred Skills:

  • Experience managing online product catalogs for nutraceuticals or healthcare products.
  • Familiarity with regulatory norms for OTC drugs and dietary supplements.
  • Ability to plan and execute marketing campaigns on e-commerce platforms.

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