Scality Storage Engineer

24 hours ago

Bengaluru, Karnataka, India Careernet Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Key Skills: Scality, Qumulo, Linux, Object Storage

Roles and Responsibilities:

  • Resolve customer issues independently and lead team members in complex incident resolution.
  • Manage technical escalations and participate in formal escalation processes during crises.
  • Conduct proactive and reactive problem management, including trend and root cause analysis.
  • Prepare, review, implement, and test change records, performing risk and impact analysis.
  • Apply patch and security changes per policy and monitor compliance.
  • Ensure accuracy of Configuration Management Database (CMDB) entries.
  • Perform routine performance, capacity, and security audits, providing reports to customers.
  • Troubleshoot performance-related issues on hardware and operating systems.
  • Work in a 24x7 rotational shift environment, including weekends.
  • Maintain high standards of customer satisfaction and documentation quality.

Skills Required:

  • Scality
  • Qumulo
  • Linux (administration & troubleshooting)
  • Object, File & Block Storage
  • Cloud Data Management Solutions
  • Performance & Capacity Management
  • Security & Patch Management
  • CMDB & Change Management
  • Incident & Problem Resolution
  • Customer Communication & Escalation Handling

Education: Bachelor's Degree in related field

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