Front Office Receptionist- 3 Star Hotel

1 day ago

Pathanamthitta, India Tracona Solutions LLP Full time ₹ 1,80,000 - ₹ 3,60,000 per year

About the company: Adoor based 3 star hotel

A front office executive in a 3-star hotel acts as the main point of contact for guests, responsible for handling check-ins and check-outs, managing reservations and guest inquiries, providing excellent customer service, processing payments, and coordinating with other hotel departments like housekeeping to ensure a smooth and pleasant guest experience. They maintain accurate guest records, manage the front desk area, and are expected to uphold hotel standards and policies.

Key Responsibilities

  • Guest Services: Greet guests warmly, manage their registration and room assignments, and provide information about hotel services and amenities.
  • Reservations & Check-ins/Check-outs: Handle new reservation requests, confirm bookings, process payments, and manage the checkout process efficiently.
  • Communication & Support: Answer phone calls, respond to emails, and relay messages to guests and staff.
  • Problem-Solving: Address guest complaints, resolve conflicts, and handle emergencies to ensure guest satisfaction.
  • Administrative Tasks: Prepare daily reports, update guest records, manage front desk supplies, and perform other clerical duties to support hotel operations.
  • Coordination: Liaise with housekeeping to confirm room readiness and communicate guest requests or issues to other departments as needed.
  • Financial Management: Compute bills, collect payments, and balance the cash drawer accurately.

Key Skills & Qualifications

  • Exceptional customer service and interpersonal skills.
  • Strong communication, problem-solving, and conflict resolution abilities.
  • Familiarity with front office software and reservation systems.
  • Attention to detail and strong organizational skills.
  • Teamwork and coordination with other hotel departments.
  • A friendly, welcoming, and professional demeanor.
  • Flexibility to work different shifts, including weekends and holidays.

Job Types: Full-time, Permanent

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Flexible schedule
  • Internet reimbursement

Ability to commute/relocate:

  • Pathanamthitta, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Front office : 2 years (Preferred)

Work Location: In person

  • Front Office Receptionist

    2 weeks ago

    Pathanamthitta, India LE BEAUTE Full time

    We are in need of a Salon Receptionist for our fast-paced, salon located in Adoor. She will be responsible for our salon's day-to-day operations to manage all staff, sales, services products, and facilities. - Knowledge in saloon software or other booking software - Supplies and inventory management - Staff management - Social Media Management - Telephone...

  • Front Office Receptionist

    1 week ago

    Pathanamthitta, India LE BEAUTE Full time

    We are in need of a Salon Receptionist for our fast-paced, salon located in Adoor. She will be responsible for our salon's day-to-day operations to manage all staff, sales, services products, and facilities. - Knowledge in saloon software or other booking software - Supplies and inventory management - Staff management - Social Media Management - Telephone...

  • Front Office Cum Accounts Assistant

    2 weeks ago

    Pathanamthitta, India Maramon Hotel And Resort Full time ₹ 1,80,000 - ₹ 2,16,000 per year

    Need ,, Front Office Cum Accounts Assistantminimum 2 year experiencefood and accomadation company providedJob Type: Full-timePay: ₹15, ₹18,000.00 per monthBenefits:Food providedWork Location: In person

  • Front Office Cum Accounts Assistant

    3 weeks ago

    Pathanamthitta, India Maramon Hotel And Resort Full time

    Need ,, Front Office Cum Accounts Assistant minimum 2 year experience food and accomadation company provided Job Type: Full-time Pay: ₹15, ₹18,000.00 per month Benefits: Food provided Work Location: In person

  • Front Office Admin

    4 days ago

    Pathanamthitta, India AISWARYA WHEELS Full time

    Aiswarya Tvs is looking for an experienced front office executive who manages the front phase of our showroom, manage the customer inflow and maintain all the registers etc... Pay: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Paid time off - Provident Fund Work Location: In person

  • Front Office Executive

    1 week ago

    Pathanamthitta, India AISWARYA WHEELS Full time

    Job Role : front office Executive Experience **:6 MONTHS PLUS (Relevant experience)** Job Location **:Pathanamthitta** Qualification **:Degree/Diploma** Skills **:COMPUTER KNOWLEDGE MS OFFICE EXCEL KNOWLEDGE** Language **:Good Communication in Malayalam + English** Working Days **:6 days/ week** Working Time **:9:00 am to 5.30 pm** Pay: ₹10,000.00...

  • Front Office Executive Admin

    2 weeks ago

    Pathanamthitta, India AISWARYA WHEELS Full time

    Minimum 1 Years experience in Front Office Required multy tasking Talent Pay: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Paid time off - Provident Fund Schedule: - Day shift Supplemental Pay: - Overtime pay - Performance bonus Work Location: In person

  • Front Office Executive

    7 days ago

    Pathanamthitta, India SUNRISE HOSPITAL ,KULANADA Full time

    Job Title: Front Office Executive Hospital Experience Preferred 1-2 Years of experience Willing to night shift Sunrise Hospital, a tertiary health care centre, is widely recognized as a pioneer in ‘Laparoscopic and Endoscopic Surgeries’. Being the Apex Centre for Minimally Invasive Surgery in Asia, we have also been honoured as a Centre of excellence...

  • Area Sales Officer

    2 weeks ago

    Pathanamthitta, India Hygiene Fresh Full time ₹ 2,88,000 - ₹ 3,60,000 per year

    We are looking for a dynamic Area Sales officer to join our team at Hygiene Fresh a global leader in hygiene solutions. The candidate will be responsible for achieving sales targets, expanding market presence, and building strong customer relationships in the assigned territory. This role requires passion for sales, knowledge of hygiene products, and the...

  • Executive Chef

    7 days ago

    Pathanamthitta, India Tracona Solutions LLP Full time ₹ 4,00,000 - ₹ 48,00,000 per year

    About the Company: Adoor based HotelJob duties & Responsibilities- Kitchen Head & CostingEducational Qualifications & Skills- Hotel Management & Special food preparationExperience- 2/3 years in same positionShift Timings- 8am to 2pm and 7pm to 10pmCuisine: Specialized in South IndianBenefits & Perks- Yearly BonusGender- MaleJob Types: Full-time,...