Branch Manager

2 weeks ago

Chandigarh Jalandhar Patiala, India Abvs Advisory Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Position - Branch Manager - Agency channel / Direct channel

KEY RESPONSIBILITIES

Service through relationship management

  • Establishing and strengthening relationship with the allocated customer base.
  • Ensure retention of customers in his/her allocated Book of Relations (existing customer database).
  • Act as single point of contact for customers for any customer query/complaint.
  • Identify financial goals of customers and providing financial planning assistance.
  • Competition Analysis for giving professional advice to customer
  • Fix self appointments everyday from the given customer database as per the campaign Sales
  • Focus on cross-sell & up-sell opportunity in allocated customers. Ensure successful completion of licensing as per MLI standards

Key Relationships (Internal /External)

  • Internal HR/Trainers/Supervisors/Peers
  • External- Customers Key competencies/skills required
  • Process & Result orientation
  • Customer centricity & relationship building
  • Basic Computer Knowledge.
  • Good communication skills- English and regional language

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