Technology Support III

3 hours ago

Hyderabad, Telangana, India JPMorgan Chase Full time

Propel operational success with your expertise in technology support and a commitment to continuous improvement. 

As a Technology Support III team member at JPMorgan Chase within the Consumer & Community Banking - ET&P, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities

  • Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
  • Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability
  • Assist in the monitoring of pre-production environments for anomalies and address issues utilizing standard observability tools like Dynatrace, Splunk, DataDog etc.
  • Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
  • Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

Required qualifications, capabilities, and skills

  • 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
  • Advanced knowledge and experience in observability such as white and black box monitoring, service level objectives, alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.
  • Ability to anticipate, identify, and troubleshoot defects found during testing
  • Extensive Knowledge on any Programming Language, Python and java Preferred
  • Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
  • Experience in observability and monitoring tools and techniques
  • Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework

Preferred qualifications, capabilities, and skills

  • Experience with one or more general purpose programming languages and/or automation scripting
  • Working understanding of public cloud. AWS is Preferred
  • Advanced knowledge and experience in observability such as white and black box monitoring, service level objectives, alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.

  • Technology Support III

    7 days ago

    Hyderabad, Telangana, India JPMorganChase Full time

    JOB DESCRIPTIONThere's nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.As a Site Reliability Engineer III at JPMorgan Chase within the Corporate Technology team you will solve complex and broad business...

  • Technology Support

    1 week ago

    Hyderabad, Telangana, India JPMorganChase Full time

    DescriptionPropel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member at JPMorgan Chase within the Consumer & Community Banking - ET&P, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture...

  • Technology Support

    1 week ago

    Hyderabad, Telangana, India JPMorgan Chase Full time

    Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member at JPMorgan Chase within the Consumer & Community Banking - ET&P, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of...

  • Technology Support

    6 days ago

    Hyderabad, Telangana, India JPMorganChase Full time

    Job DescriptionPropel operational success with your expertise in technology support and a commitment to continuous improvement.As a Technology Support III team member at JPMorgan Chase within theConsumer & Community Banking - ET&P, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a...

  • Technology Support

    10 hours ago

    Hyderabad, Telangana, India JPMorgan Chase Full time

    Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.As a Technology Support II team member in Card Technology, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in...

  • Technology Support

    2 days ago

    Hyderabad, Telangana, India JPMorganChase Full time

    DescriptionJoin a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.As a Technology Support II team member in Card Technology, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in...

  • Technology Support

    12 hours ago

    Hyderabad, Telangana, India hackajob Full time

    hackajob*is collaborating withJ.P. Morganto connect them with exceptional tech professionals for this role.*Job Description**Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.As a Technology Support II team member in Card Technology, you will play a vital role in ensuring...

  • Software Engineer III

    1 week ago

    Hyderabad, Telangana, India JPMorganChase Full time

    DescriptionWe have an exciting and rewarding opportunity for you to take your software engineering career to the next level.Job SummaryAs a Software Engineer III at JPMorgan Chase within the Corporate Technology, you design and deliver trusted technology products in a secure, stable, and scalable way. You will carry out critical technology solutions across...

  • Software Engineer III

    4 days ago

    Hyderabad, Telangana, India JPMorgan Chase Full time

    We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.Job SummaryAs a Software Engineer III at JPMorgan Chase within the Corporate Technology, you design and deliver trusted technology products in a secure, stable, and scalable way. You will carry out critical technology solutions across multiple...

  • Software Engineer III

    1 week ago

    Hyderabad, Telangana, India JPMorgan Chase Full time

    We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JPMorganChase within the Consumer and community banking technology team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and...