Technology Support

3 days ago

Hyderabad, Telangana, India JPMorganChase Full time ₹ 5,00,000 - ₹ 15,00,000 per year
Description

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.

As a Technology Support II team member in Card Technology, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.

Job responsibilities

  • Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
  • Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability
  • Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
  • Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
  • Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
  • Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
  • Experience in observability and monitoring tools and techniques – Splunk, Dynatrace, Grafana
  • Experience in setting up, monitoring alerts and troubleshooting the issues
  • Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
  • Exposure to AWS and Cloud architecture.
  • Strong verbal and written communication skills, able to co-ordinate with different Technical Teams

Preferred qualifications, capabilities, and skills

  • Experience with one or more general purpose programming languages and/or automation scripting
  • Working understanding of public cloud

  • Technology Support II

    3 days ago

    Hyderabad, Telangana, India JPMorganChase Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    DescriptionJoin a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.As a Technology Support II team member in Consumer & Community Banking, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your...

  • Lead Technology Support

    1 week ago

    Hyderabad, Telangana, India JPMorganChase Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    JOB DESCRIPTIONJoin our dynamic team to innovate and refine technology operations, impacting the core of our business services.As a Technology Support Lead in Consumer & Community Banking Team, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services. Critical thinking while overseeing...

  • Lead Technology Support

    1 week ago

    Hyderabad, Telangana, India JPMorgan Chase Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Join our dynamic team to innovate and refine technology operations, impacting the core of our business services.As a Technology Support Lead in Consumer & Community Banking  Team, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services. Critical thinking while overseeing day-to-day...

  • Technology Agnostic Application Support

    2 weeks ago

    Hyderabad, Telangana, India Prodapt Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    OverviewTechnology Agnostic Application SupportResponsibilitiesTechnology Agnostic Application SupportRequirementsTechnology Agnostic Application Support

  • Technology Support Specialist

    1 week ago

    Hyderabad, Telangana, India Randstad Enterprise Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Summary : Technology Support Analyst/ Technology AnalystThe Service Level Support Professional is responsible for managing and resolving VMS-related case management tickets, coordinating with cross-functional teams, and ensuring high standards of quality and compliance with Service Level Agreements (SLA). This role involves regional coordination and...

  • Technology Support I- HP

    1 day ago

    Hyderabad, Telangana, India JPMorgan Chase Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience.As a Technology Support I team member in Infrastructure Platforms team, you will ensure the operational stability, availability, and performance of our production application flows. Be part of the team...

  • Technology Support III

    6 days ago

    Hyderabad, Telangana, India JPMorganChase Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    JOB DESCRIPTIONThere's nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.As a Site Reliability Engineer III at JPMorgan Chase within the Corporate Technology team you will solve complex and broad business...

  • Associate Engineer- IT ETD Site Support

    2 hours ago

    Hyderabad, Telangana, India Micron Technology Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Provide 24/7 on-call support in rotational shifts Ensure SLA compliance for all tickets Collaborate with engineers to resolve or escalate issues Deliver technical support for issue resolution Improve support processes for recurring issues Provide day-to-day technology direction across Linux and Windows hosts in Lab, Data Center, and Cloud environments...

  • Specialist, Technology Support T500-21050

    5 days ago

    Hyderabad, Telangana, India 17615c95-9a12-4f92-bb52-a56643ca5465 Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    About McDonald's:One of the world's largest employers with locations in more than 100 countries, McDonald's Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge...

  • Associate Engineer- IT ETD Site Support

    3 days ago

    Hyderabad, Telangana, India Micron Technology Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Our vision is to transform how the world uses information to enrich life forall.Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.You will regularly work with Micron's Business Units to...