Lead Technology Support

6 days ago

Hyderabad, Telangana, India JPMorgan Chase Full time

Join our dynamic team to innovate and refine technology operations, impacting the core of our business services.

As a Technology Support Lead in Consumer & Community Banking  Team, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services. Critical thinking while overseeing day-to-day maintenance of the firm's systems will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience.

Job responsibilities

  • Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm
  • Execute policies and procedures that ensure operational stability and availability
  • Monitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools
  • Escalate and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restoration
  • Lead incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

Required qualifications, capabilities, and skills

  • 10+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
  • Experience managing applications or infrastructure in a large-scale technology environment both on premises and public cloud
  • Proficient in observability and monitoring tools and techniques
  • Experience executing on processes in scope of the Information Technology Infrastructure Library (ITIL) framework

Preferred qualifications, capabilities, and skills

  • Working knowledge in one or more general purpose programming languages and/or automation scripting
  • Practical experience with public cloud

  • Lead Technology Support

    6 days ago

    Hyderabad, Telangana, India JPMorganChase Full time

    JOB DESCRIPTIONJoin our dynamic team to innovate and refine technology operations, impacting the core of our business services.As a Technology Support Lead in Consumer & Community Banking Team, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services. Critical thinking while overseeing...

  • Technology Support

    6 days ago

    Hyderabad, Telangana, India JPMorgan Chase Full time

    Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member at JPMorgan Chase within the Consumer & Community Banking - ET&P, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of...

  • Technology Support

    6 days ago

    Hyderabad, Telangana, India JPMorganChase Full time

    DescriptionPropel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member at JPMorgan Chase within the Consumer & Community Banking - ET&P, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture...

  • Technology Support

    2 days ago

    Hyderabad, Telangana, India JPMorganChase Full time

    Job DescriptionPropel operational success with your expertise in technology support and a commitment to continuous improvement.As a Technology Support III team member at JPMorgan Chase within theConsumer & Community Banking - ET&P, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a...

  • Technology Lead

    7 days ago

    Hyderabad, Telangana, India BAY6 Full time

    For Bay6_Tech Lead:-Job Description:-Must have Skills:✓ NodeJS, Jenkins Technologies, Excellent knowledge of AWS Cloud Services. (EC2, API Gateway, Lambda, Bedrock, databases, etc)✓ Cloudflare✓ Documentation✓ Effective collaboration and code review✓ Version Control (Gitlab, GitHub, Code Build etc.,)Nice to have Skills:✓ Serverless Computing...

  • Technology Lead

    1 hour ago

    Hyderabad, Telangana, India IQ-EQ Full time

    Company Description ABOUT IQ-EQWe're a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work...

  • Technology Lead – Capital Markets Technology

    1 hour ago

    Hyderabad, Telangana, India Stratacent Full time

    Job Title:Technology Lead – Capital Markets TechnologyExperience:15+ YearsLocation:HyderabadJob Description:We are seeking a Technology Lead with 15–20 years of capital markets technology experience to lead and manage a team of software engineers supporting mission-critical trading and post-trade platforms. This role requires deep functional knowledge...

  • Technology Lead

    7 days ago

    Hyderabad, Telangana, India, Telangana BAY6.AI Full time

    For Bay6_Tech Lead:- Job Description:-Must have Skills:✓ NodeJS, Jenkins Technologies, Excellent knowledge of AWS Cloud Services. (EC2, API Gateway, Lambda, Bedrock, databases, etc)✓ Cloudflare✓ Documentation✓ Effective collaboration and code review✓ Version Control (Gitlab, GitHub, Code Build etc.,) Nice to have Skills:✓ Serverless Computing...

  • Workplace Technology Engineer

    2 weeks ago

    Hyderabad, Telangana, India Aeries Technology Full time US$ 3,00,000 - US$ 6,00,000 per year

    Roles and ResponsibilityYou will join the team based in our new Two Circles office located in HITEC City, the heart of Hyderabad's thriving technology hub. Working in the office the majority of the week, with some flexibility to work from home when required, you'll experience the collaborative energy of engaging directly with talented colleagues, driving...

  • Technology Agnostic Application Support

    2 weeks ago

    Hyderabad, Telangana, India Prodapt Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    OverviewTechnology Agnostic Application SupportResponsibilitiesTechnology Agnostic Application SupportRequirementsTechnology Agnostic Application Support