Learning Partner Specialist

WHO YOU ARE:

Are you enlivened by uncovering problems and solving them? Are you obsessed with going the extra mile and sharing ownership? Our Senior Learning Partner role might be the right fit for you Reporting into the Senior Manager of Learning & Development, this person will be responsible for developing and executing self-paced, blended, and instructor-led training. The right person will help us build and deliver learning experiences for newly hired and seasoned Operations associates.

WHAT YOU'LL DO:

• Support the design, development, and maintenance of training materials used during New Associate Onboarding and for upskilling seasoned associates.
• Apply the basic principles of adult learning theory to identify options and recommend the most appropriate learning strategy to meet business and performance objectives.
• Scope, design (include storyboards), develop, and deliver creative, learner-centered training programs to support multiple modalities, including synchronous and asynchronous remote learning, in-person classroom learning, interactive e-learning modules and simulations, videos, facilitator guides, student guides, job aids, and resource materials.
• Design instruction that reflects an understanding of the diversity of learners and groups of learners.
• Collaborate with stakeholders and other members of Learning & Development on projects to ensure effective training design and delivery.
• Foster a culture of continuous learning and autonomy, providing resources and tools for self-directed learning.
• Design simple yet refined programs that proactively address Operations' needs regarding training for lines of business, systems, and soft skills.
• Provide improvements and revisions to existing materials based on SME feedback.
• Act as a trusted partner to the business and regularly conduct ongoing training needs assessments that result in strong solution roadmaps. You will balance innovation with not reinventing the wheel.
• Actively participate and/or facilitate in-person or virtual meetings to support learning projects.

WHAT YOU'LL NEED:

• 5 experience in a learning and development, instructional design, or training role with strong knowledge of training approaches, learning technology, DE&I, and content creation.
• Advanced level proficiency in designing and developing content using e-learning tools such as Articulate Storyline, Camtasia, Adobe Photoshop, and learning management systems.
• You're a stellar verbal and written communicator who has exceptional interpersonal skills and can clearly present ideas to diverse audiences.
• Experience turning raw source material into visually appealing, and engaging learning experiences (simulations, gamification, etc.)
• You love utilizing data to generate ideas and measure individual and company progress.
• You pride yourself on being a trusted advisor to the business, and demonstrate high degrees of partnership across levels of the company.
• Ability to collaborate with experienced professionals to ensure course development of sophisticated concepts is accurate, concise, and clear.
• Project and time management skills, with ability to coordinate tasks and meet objectives with quality in a fast-paced, high-growth, and high-output environment.
• Exceptional attention to detail, vetting and refining each result to the highest quality.
• Aptitude towards maintaining progressive knowledge of the trends in instructional design, learning methodologies, and learning technology solutions.

WHAT'S IN IT FOR YOU?

At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability

#LI-SC1

#LI-UM1