Zonal Head Operations Mohali
2 weeks ago
This senior role involves overseeing operations for our existing units in Punjab and Haryana, ensuring seamless management and delivery of security services.
Key Responsibilities:
Act as the single point of contact (CRM) for all matters related to security services across Punjab and Haryana units.
Oversee day-to-day operations, ensuring high standards of service delivery.
Coordinate between clients, security personnel, and internal teams to resolve issues promptly.
Monitor performance, compliance, and quality control of security operations.
Implement operational strategies aligned with company goals.
Manage escalation and ensure timely communication with stakeholders.
Basic Requirements:
He should preferably a retired defense officer of the rank of Colonel or para military forces officer of the equivalent status
Proven experience in security operations management or related field.
Should have minimum 5 yrs experience in handling the security operations.
Age not above 55 yrs
Strong customer relationship management skills; ability to handle all client and operational queries effectively.
Excellent communication and leadership abilities.
Ability to multitask and manage multiple units simultaneously.
Based out of Mohali with willingness to travel to Punjab and Haryana units as needed.
Proficient in operational planning and execution.
He should be well versed with Security Operations
He should be capable of handling the security operation independently
This is a Senior position and hard core strong personality.
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