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Manager - Debt Management Services - Mortgages, DMS Mortgages, Mortgages Front End
2 weeks ago
Debt Management Services - MortgagesVadodara
Posted On
16 Apr 2025
End Date
16 Apr 2026
Required Experience
2 - 3 Years
BASIC SECTION
Job Level
GB03
Job Title
Manager - Debt Management Services - Mortgages, DMS Mortgages, Mortgages Front End
Job Location
Country
India
State
GUJARAT
Region
West
City
Vadodara
Location Name
Vadodara
Tier
Tier 2
Skills
SKILL
DATA ANALYSIS
MORTGAGES
TREND ANALYSIS
ACCOUNT RECONCILIATION
DEBT MANAGEMENT
COMPLIANCE MANAGEMENT
REPORTING
DEBT COLLECTION
RECOVERY MANAGEMENT
Minimum Qualification
OTHERS
JOB DESCRIPTION
Job Purpose
The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.
Duties and Responsibilities
Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates and providing proper guidelines. Ensure legal guidelines are complied with while repossessing products.Travelling with the RO's.To do timely allocation of the cases of the team members.Should be Profecient in excel. Daily tracking of the performance of the team members.Maintain accurate records of customer interactions and transactions.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Counsiling and grooming of his direct reportee to enhance and polish their skill sets.Manage a team of collection officers to achieve overall targets.Rectify problems encountered during the collection process.Manage average collection reports to monitor and improve collection performance.Legal Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & Documentation.
Required Qualifications and Experience
Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates and providing proper guidelines. Ensure legal guidelines are complied with while repossessing products.Travelling with the RO's.To do timely allocation of the cases of the team members.Should be Profecient in excel. Daily tracking of the performance of the team members.Maintain accurate records of customer interactions and transactions.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Counsiling and grooming of his direct reportee to enhance and polish their skill sets.Manage a team of collection officers to achieve overall targets.Rectify problems encountered during the collection process.Manage average collection reports to monitor and improve collection performance.Legal Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & Documentation.
