
Customer Service Associate Job in Gurgaon, Bangalore at Slingshot
1 day ago
As a Customer Service Associate at Slingshot, you will be the first point of contact for our valued customers. Your role will be crucial in ensuring that our customers have a positive experience with our products and services. If you have a passion for customer support and excellent English proficiency, this is the perfect opportunity for you
Key responsibilities:
1. Assist customers with inquiries, concerns, and feedback through various communication channels such as phone, email, and chat.
2. Provide accurate information about our products, services, and promotions to customers.
3. Resolve customer issues in a timely and efficient manner, demonstrating empathy and professionalism.
4. Collaborate with other departments to escalate and resolve complex customer concerns.
5. Maintain accurate records of customer interactions and transactions.
6. Identify opportunities to upsell or cross-sell products and services to customers.
7. Continuously strive to improve customer satisfaction and loyalty through exceptional service delivery.
If you are a customer-oriented individual with strong communication skills and a desire to make a positive impact, we would love to have you on our team Join us at Slingshot and be a part of a dynamic and growing company where your contributions are valued and recognized. Apply now and take your customer service career to the next level
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